Maria Cruz
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
Security Officer
Allied Universal Security Services
02.2022 - 07.2023
- Administrative assistant knowledge.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Sales Manager
Gutierrez Boutiques
04.2014 - 04.2016
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Manager
Taco H. Restaurant
04.2014 - 01.2016
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sales Associate
Gutierrez Boutiques
01.2013 - 04.2014
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Irving High School
07.2016
Skills
- Strategic Planning
- Policy Implementation
- Expense Tracking
- Contract Management
- Workforce Management
- Staff Development
- Bilingual
Timeline
Security Officer
Allied Universal Security Services
02.2022 - 07.2023
Sales Manager
Gutierrez Boutiques
04.2014 - 04.2016
Manager
Taco H. Restaurant
04.2014 - 01.2016
Sales Associate
Gutierrez Boutiques
01.2013 - 04.2014
High School Diploma -
Irving High School