Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Cruz

Henderson,KY

Summary

Dynamic office professional with proven expertise in customer service and administrative support at CD Auto Sales and Audubon Chrysler Center over the years. Skilled in appointment scheduling and cash handling, I excel in enhancing office efficiency and ensuring customer satisfaction. Recognized for my ability to multitask and prioritize effectively, contributing to a seamless operational flow.

Overview

7
7
years of professional experience

Work History

Office Assistant/Front Desk Receptionist/Salesperson

cd auto sales
Henderson, KY
12.2021 - Current
  • I Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies. Managed daily office operations and maintained a clean and efficient workspace.
  • Provided customer service, addressing inquiries and resolving issues promptly, Also Answered and directed phone calls to appropriate staff members.
  • Copied, sorted and filed records of office activities and business transactions.
  • Assisted with scheduling appointments for customers to needed shops around.
  • I Prepared daily shift close reports and balanced cash register to accurately reflect transactions.

Receptionist/Office Assistant

Audubon Chrysler Center
Henderson, KY
12.2018 - 12.2020
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Greeted customers, answered general questions and directed to appropriate locations.

Cashier Assistant/Sales Associate

Zion Country Store
Zion, KY
02.2018 - 11.2018
  • I Checked out customers quickly but accurately ensuring all items are scanned properly.
  • Answered phone calls to assist customers with questions and orders.
  • Greeted customers and provided exceptional customer service.
  • Stocked shelves with incoming goods from delivery trucks as needed.

Education

High School Diploma -

The Central Academy
Henderson, KY
05-2020

Skills

  • Customer service
  • Administrative support
  • Communication skills
  • Office organization
  • Appointment scheduling
  • Cash handling
  • Sales support
  • Reception desk management
  • Multitasking and prioritization

Languages

English
Professional

Timeline

Office Assistant/Front Desk Receptionist/Salesperson

cd auto sales
12.2021 - Current

Receptionist/Office Assistant

Audubon Chrysler Center
12.2018 - 12.2020

Cashier Assistant/Sales Associate

Zion Country Store
02.2018 - 11.2018

High School Diploma -

The Central Academy

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