Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
years of professional experience
Work History
Texas Med Clinic
San Antonio , TX
Business Development Representative
08.2019 - 09.2022
Job overview
Worked in Business Development Department for three years as a primary contact for business accounts.
Act as Texas Med Rep for specific clients doing one third of total accounts between two other business reps.
Deal with Business accounts for all Occupational services needed, testing,results and WRI's.
Update existing accounts with any changes for their company profile, new accounts created with services requested I company profile.
Created reports within company for monthly patient numbers for Workers Compensation,Occupational and Urgent Care.
Act as liaison between our clinic where services were preformed to client services department who sends results.
Set up customer meetings to resolve any issues between employers and clinical staff.
Provided essential services during pandemic.
Upheld company standards in promoting excellent customer service
Excellent phone etiquette skills
Texas Med Clinic
HR Clerk
10.2013 - 08.2019
Job overview
Aided staff with employee performance review paperwork and documentation.
Converted employee status from temporary to permanent.
Helped employees register for benefits programs using online portals.
Reviewed and screened applicant resumes to identify qualified candidates.
Provided clerical support to company employees by copying, faxing, and filing documents.
Answered central telephone system and directed calls accordingly.
Checked references for potential candidates.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
SACMDA
San Antonio, TX
Certified Dental Assistant
2006
San Antonio College
San Antonio, TX
GED
04.2005
Skills
Account Management
Customer Relationship Management
Able to work cooperatively with co-workers and others
Team player
EMR systems Nextgen, Employer portal, Experity
Microsoft Word,Excel and Outlook, Adobe, Publisher
Fully Bilingual in English and Spanish
Can maintain positive attitude and calm demeanor
Listens and responds with empathy to customers and patients