Maria Cuxulic
Grove City,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level supervisor position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Receiving Department
Big Lots Distribution Center
500 Phillipi Rd
10.2017 - Current
- Always maintained a 100% and above work performance
- Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic.
- Maintained a safe working environment by enforcing safety policies and conducting regular inspections.
- Increased accuracy in inventory management by conducting regular audits and updating records accordingly.
- Mentored junior staff members, helping them develop valuable skills that led to promotion opportunities within the company.
- Developed strong relationships with vendors, ensuring timely deliveries and resolving any issues promptly.
- Coordinated cross-departmental initiatives, enhancing productivity through collaboration between teams.
- Streamlined communication channels between receiving department and other internal teams to facilitate seamless integration of goods into inventory system.
- Reduced order processing time with improved organization and communication within the team.
- Collaborated with other department managers to improve overall operations across the company.
- Developed standard operating procedures for all tasks within the department, promoting consistency in performance across team members.
- Monitored key performance indicators to identify areas for improvement, implementing targeted strategies accordingly.
- Minimized product damage during receiving process by implementing proper handling techniques and staff training.
- Implemented comprehensive training programs for new hires, resulting in a more skilled and efficient workforce.
- Enhanced receiving department efficiency by streamlining processes and implementing automated systems.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- In my 6 years working in the receiving department I have learned 100% of the jobs duties working as a team next to my supervisors Pamela Temple and Jeff Beckwith, I have gained the knowledge on how to be the perfect fit for the supervisor position
Bilingual Customer Service Representative
Garden City Group, LLC
5151 Blazer Pkwy A, Dublin, OH 43017
08.2017 - 10.2017
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-volume inbound calls, effectively prioritizing issues to ensure swift resolution and minimize hold times for customers.
- Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.
- Maintained high levels of customer satisfaction through empathetic listening, timely problem resolution, and personalized attention.
- Streamlined communication for non-English speaking customers, providing accurate translations of company policies and product information.
- Ensured confidentiality of sensitive customer information by adhering strictly to data protection regulations during all interactions.
- Contributed to a positive work environment by fostering collaboration and open communication among diverse team members.
Assembly Line Production Worker
AY Manufacturing, Ltd.
5200 Crosswind Dr, Columbus, OH 43228
09.2011 - 03.2013
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Operated various tools and equipment proficiently for faster product assembly without compromising quality.
- Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team.
- Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
- Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.
- Enhanced production efficiency by assembling products quickly and accurately on the assembly line.
- Maximized output by working efficiently under pressure during periods of high demand or tight deadlines.
- Displayed strong problem-solving abilities when faced with challenges during the assembly process, finding solutions efficiently without compromising quality or speed.
- Adhered to strict safety protocols, minimizing workplace accidents and injuries during the assembly process.
- Conducted routine maintenance checks on equipment, ensuring proper functionality at all times.
- Increased product quality through thorough inspection of assembled items before packaging.
- Supported supervisors in monitoring performance metrics, providing input for continuous improvement initiatives.
- Streamlined assembly processes by identifying bottlenecks and suggesting improvements to management.
- Followed protocols to enhance protection and maintain safe work environment.
- Completed durable assemblies and subassemblies with hand and power tools.
- Assisted quality assurance by inspecting items and removing defective parts.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Conducted quality assurance inspections on finished components and identified issues.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated various machines used in production processes.
- Utilized safety devices and procedures to protect personnel and equipment.
Education
Bachelor of Tourism And Hotel Administration -
Liceo Urrutia
Guatemala, Solola10.2003
High School Diploma -
Escuela Oficial Urbana Mixta Panajachel
Guatemala, Solola10.2000
Skills
- RF
- Receiving
- Sharepoint
- Translation
- Good Advisor
- Customer Service
- Analysis skills
- Assembly
- Leader
- Worker Supervision
Languages
Spanish
Native or Bilingual
Timeline
Receiving Department
Big Lots Distribution Center
10.2017 - Current
Bilingual Customer Service Representative
Garden City Group, LLC
08.2017 - 10.2017
Assembly Line Production Worker
AY Manufacturing, Ltd.
09.2011 - 03.2013
Bachelor of Tourism And Hotel Administration -
Liceo Urrutia
High School Diploma -
Escuela Oficial Urbana Mixta Panajachel