Maria Cuxulic
Grove City,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level supervisor position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Receiving Department
Big Lots Distribution Center
10.2017 - Current
- Always maintained a 100% and above work performance
- Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic.
- Maintained a safe working environment by enforcing safety policies and conducting regular inspections.
- Increased accuracy in inventory management by conducting regular audits and updating records accordingly.
- Mentored junior staff members, helping them develop valuable skills that led to promotion opportunities within the company.
- Developed strong relationships with vendors, ensuring timely deliveries and resolving any issues promptly.
- Coordinated cross-departmental initiatives, enhancing productivity through collaboration between teams.
- Streamlined communication channels between receiving department and other internal teams to facilitate seamless integration of goods into inventory system.
- Reduced order processing time with improved organization and communication within the team.
- Collaborated with other department managers to improve overall operations across the company.
- Developed standard operating procedures for all tasks within the department, promoting consistency in performance across team members.
- Monitored key performance indicators to identify areas for improvement, implementing targeted strategies accordingly.
- Minimized product damage during receiving process by implementing proper handling techniques and staff training.
- Implemented comprehensive training programs for new hires, resulting in a more skilled and efficient workforce.
- Enhanced receiving department efficiency by streamlining processes and implementing automated systems.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- In my 6 years working in the receiving department I have learned 100% of the jobs duties working as a team next to my supervisors Pamela Temple and Jeff Beckwith, I have gained the knowledge on how to be the perfect fit for the supervisor position
Bilingual Customer Service Representative
Garden City Group, LLC
08.2017 - 10.2017
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-volume inbound calls, effectively prioritizing issues to ensure swift resolution and minimize hold times for customers.
- Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.
- Maintained high levels of customer satisfaction through empathetic listening, timely problem resolution, and personalized attention.
- Streamlined communication for non-English speaking customers, providing accurate translations of company policies and product information.
- Ensured confidentiality of sensitive customer information by adhering strictly to data protection regulations during all interactions.
- Contributed to a positive work environment by fostering collaboration and open communication among diverse team members.
Assembly Line Production Worker
AY Manufacturing, Ltd.
09.2011 - 03.2013
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Operated various tools and equipment proficiently for faster product assembly without compromising quality.
- Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team.
- Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
- Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.
- Enhanced production efficiency by assembling products quickly and accurately on the assembly line.
- Maximized output by working efficiently under pressure during periods of high demand or tight deadlines.
- Displayed strong problem-solving abilities when faced with challenges during the assembly process, finding solutions efficiently without compromising quality or speed.
- Adhered to strict safety protocols, minimizing workplace accidents and injuries during the assembly process.
- Conducted routine maintenance checks on equipment, ensuring proper functionality at all times.
- Increased product quality through thorough inspection of assembled items before packaging.
- Supported supervisors in monitoring performance metrics, providing input for continuous improvement initiatives.
- Streamlined assembly processes by identifying bottlenecks and suggesting improvements to management.
- Followed protocols to enhance protection and maintain safe work environment.
- Completed durable assemblies and subassemblies with hand and power tools.
- Assisted quality assurance by inspecting items and removing defective parts.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Conducted quality assurance inspections on finished components and identified issues.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated various machines used in production processes.
- Utilized safety devices and procedures to protect personnel and equipment.
Education
Bachelor of Tourism And Hotel Administration -
Liceo Urrutia
Guatemala, Solola10.2003
High School Diploma -
Escuela Oficial Urbana Mixta Panajachel
Guatemala, Solola10.2000
Skills
- RF
- Receiving
- Sharepoint
- Translation
- Good Advisor
- Customer Service
- Analysis skills
- Assembly
- Leader
- Worker Supervision
Languages
Spanish
Native or Bilingual
Timeline
Receiving Department
Big Lots Distribution Center
10.2017 - Current
Bilingual Customer Service Representative
Garden City Group, LLC
08.2017 - 10.2017
Assembly Line Production Worker
AY Manufacturing, Ltd.
09.2011 - 03.2013
Bachelor of Tourism And Hotel Administration -
Liceo Urrutia
High School Diploma -
Escuela Oficial Urbana Mixta Panajachel
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