Organized and dependable candidate successful at managing multiple
priorities with a positive attitude. Willingness to take on added
responsibilities to meet team goals. Hardworking and passionate job
seeker with strong organizational skills eager to secure entry-level
supervisor position. Ready to help team achieve company goals. Detail-
oriented team player with strong organizational skills. Ability to handle
multiple projects simultaneously with a high degree of accuracy. To
seek and maintain full-time position that offers professional challenges
utilizing interpersonal skills, excellent time management and problem-
solving skills.
Overview
13
13
years of professional experience
Work History
Receiving Department
Big Lots Distribution Center
10.2017 - Current
Always maintained a 100% and above work performance
Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic
Maintained a safe working environment by enforcing safety policies and conducting regular inspections
Increased accuracy in inventory management by conducting regular audits and updating records accordingly
Mentored junior staff members, helping them develop valuable skills that led to promotion opportunities within the company
Developed strong relationships with vendors, ensuring timely deliveries and resolving any issues promptly
Coordinated cross-departmental initiatives, enhancing productivity through collaboration between teams
Streamlined communication channels between receiving department and other internal teams to facilitate seamless integration of goods into inventory system
Reduced order processing time with improved organization and communication within the team
Collaborated with other department managers to improve overall operations across the company
Developed standard operating procedures for all tasks within the department, promoting consistency in performance across team members
Monitored key performance indicators to identify areas for improvement, implementing targeted strategies accordingly
Minimized product damage during receiving process by implementing proper handling techniques and staff training
Implemented comprehensive training programs for new hires, resulting in a more skilled and efficient workforce
Enhanced receiving department efficiency by streamlining processes and implementing automated systems
Operated forklifts, lift trucks, and hand trucks to move items around warehouse
Bilingual Customer Service Representative
Garden City Group, LLC
08.2017 - 10.2017
Assisted customers with Spanish-language inquiries in a timely and professional manner
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Managed high-volume inbound calls, effectively prioritizing issues to ensure swift resolution and minimize hold times for customers
Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages
Contributed to overall team success by meeting daily production targets consistently
Assembly Line Production Worker
AY Manufacturing, Ltd.
09.2011 - 03.2013
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding
Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team
Maximized output by working efficiently under pressure during periods of high demand or tight deadlines
Displayed strong problem-solving abilities when faced with challenges during the assembly process, finding solutions efficiently without compromising quality or speed
Adhered to strict safety protocols, minimizing workplace accidents and injuries during the assembly process
Conducted routine maintenance checks on equipment, ensuring proper functionality at all times
Increased product quality through thorough inspection of assembled items before packaging
Followed protocols to enhance protection and maintain safe work environment
Assisted quality assurance by inspecting items and removing defective parts