Maria Dacumos
Elmwood Park,United States
Summary
Well-qualified human resources candidate with proven success in improving operations and solving problems. Adept at building and maintaining positive relationships with employees and management. Proven history of superior performance. Multitasks and prioritizes workloads with little or no supervision. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
16
16
years of professional experience
Work History
Program Support Assistant
Department Of Veterans Affairs
02.2023 - Current
- Manage Nursing Mental Health staffing spreadsheet and vacancies.
- Submit MSS requests for recruitment, promotion, termination, etc., in HR Smart system.
- Collaborate with service to get new staff onboarding completed.
- communicate with HR on day to day basis with vacancies status and recruitment support.
- Keep count and statues of current and upcoming vacancies.
- Review announcement drafts with management before approving to post on USAJobs using USAStaffing.
- Schedule and coordinate interviews between hiring managers and potential candidates.
- Assist management in contacting references before submitting selected candidates per VA policy.
- Prepare all proper documentation of selected candidates for HR to submit via USAStaffing (Resumes, resume scoring sheets, Performance Based Interview questions, Reference Certification, etc).
- Familiar with HR Smart, USAStaffing, and USAJOBS.
- Assist in gathering of program data to compose thorough monthly reports.
- Communicate clearly with program staff and participants through written and digital correspondence.
- Schedule conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Draft common document templates to reduce time spent creating documents from scratch.
- Reduce risks by enforcing compliance with federal, state and local employment laws and regulations.
- Aid staff with employee performance review paperwork and documentation.
- Serve as PIV sponsor to Nursing Mental Health and alternate sponsor for Surgery.
- Assist with troubleshooting issues with PIV cards and PIV office.
- Maintain Nursing Mental Health Organization Chart (Created New 2023 Organization Chart using Microsoft VISIO).
- Received Outstanding Performance Evaluation FY23.
Triage Station/Medical Assistant II
GI Alliance Gastroenterology
08.2022 - 02.2023
- Performed clerical duties, such as word processing, data entry, medical software, answering phones and filing.
- Called and faxed pharmacies to submit over 30 prescriptions and refills per day
- Assisted with routine checks and diagnostic testing by submitting orders.
- Taught patients about medications, procedures and care plan instructions.
- Collaborated with Physicians and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Counseled with over 40 patients daily via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Advised patients on pre- and post-operative instructions, medication administration, and symptoms indicating emergency care.
- Verified, updated and communicated patient history prior to clinic appointments and procedures with providers.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints and current symptoms.
- Advocated for and strived to protect health, safety and rights of patient.
Office Administrator/Medical Assistant
InSite Digestive Gastroenterology
11.2021 - 07.2022
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinate with all levels of hospital and medical staff, including doctors, specialists, and nurses, to ensure healthcare needs were being addressed.
- Independently schedule and register patients to ensure minimal waiting time while maximizing efficiency.
- Check in and checkout patients ensuring accuracy of patient information as well as completeness of co-pays, charges, and insurance information.
- Assist physicians in accessing all relevant test results and medical history documents.
- Monitor and record average of 40 patients per day (e.g. obtain patients’ vital signs by visual and auditory measures, triaged and assessed their medical condition and prepare them for medical treatment by physician and Physician Assistant).
- Electronically ordered lab, x-ray, and medical supplies as directed.
- Assisted nurses and physicians with various forms of patient treatment and care.
- Sterilize and set up instruments as well as wash, dry, and restock supply.
- Trained new employees on administrative procedures, company policies and performance standards.
Planned
Career Break
08.2019 - 10.2021
- Family relocated to California, last duty station before husband retired.
- Became stay at home parent with second child.
Project Manager
Skils' Kin
01.2018 - 07.2019
- Identified plans and resources required to meet project goals and objectives.
- Modified and directed project plans to meet organizational needs.
- Fostered relationships with vendors to promote positive working relationships.
- Provided management for internal personnel, contractors and vendors.
- Managed over 30 staff members.
- Drove team success through shared vision and recognition of quality performance.
- Identified, reviewed and applied policies and procedures.
- Assisted with time keeping approvals and approved payroll on weekly basis
- Performed monthly safety training
- Implemented projects assigned by director of operations
- Ordered supplies while maintaining monthly budget
- Modified and created job announcements for company to fit job description
- Review applicant applications through company site and schedule interviews
- Interviewed over 100 potential applicants over phone and in person
- Submitted background checks and completed hiring process for newly hired individuals
- Scheduled and thought company training to include company policies and work ethic
Planned
Career Break
03.2012 - 12.2017
- USAF Enlistment ended
- Became first time parent as military family. With spouse constantly on deployment, became stay at home parent.
Military Police /Administrator
United States Air Force
02.2008 - 02.2012
- Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.
- Provided flight line security patrols to protect against incursion from unauthorized personnel and maintain security of highly valuable aircraft with classified components and design elements.
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Gathered evidence, processed crime scenes and questioned witnesses and suspects.
- Guided and coordinated unit's force protection programs to meet fleet requirements.
- Dispatched security response team
- Managed classified material in accordance with security protocol
- Prepared blotter form as official chronological record of Security Forces activity Secretary to Commander
- Managed official squadron log of attendance of General, Executive and Special Meetings for Commander
- Scheduled medical, dental and firing for over 1,800 troops
Education
Bachelor of Science - Psychology
American Military University
03.2025
Associate of Science -
Platt College
Alhambra, CA11.2021
Skills
- Social Perceptiveness
- HR Support
- Organizational Development
- Project Management
- Employee Onboarding
- Training and Mentoring
- Outstanding Rating for Performance Evaluation FY23
- Policy Interpretation
- Employee Paperwork
- Accurate Recordkeeping
- Bilingual in English and Spanish fluently
- Typing 50 WPM
- Computer skills in MS- Word, Excel, Outlook and PowerPoint
- Great customer service skills
Timeline
Program Support Assistant
Department Of Veterans Affairs
02.2023 - Current
Triage Station/Medical Assistant II
GI Alliance Gastroenterology
08.2022 - 02.2023
Office Administrator/Medical Assistant
InSite Digestive Gastroenterology
11.2021 - 07.2022
Planned
Career Break
08.2019 - 10.2021
Project Manager
Skils' Kin
01.2018 - 07.2019
Planned
Career Break
03.2012 - 12.2017
Military Police /Administrator
United States Air Force
02.2008 - 02.2012
Bachelor of Science - Psychology
American Military University
Associate of Science -
Platt College
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