Maria Dallas
948 Kings Cross Dr,OH
Summary
Accomplished Relationship Manager with a focus on fostering strong client partnerships and maximizing retention through strategic initiatives. Proven ability to drive cross-sales opportunities and deliver exceptional service, contributing significantly to long-term business growth and customer loyalty.
Overview
21
21
years of professional experience
Work History
Relationship Manager
Computer Services, Inc.
01.2005 - Current
- Managed and strengthened relationships, achieving high customer satisfaction, retention, and loyalty.
- Cross-sold CSI's products and services by identifying client needs and delivering tailored strategic solutions.
- Foster strong professional partnerships with clients, acting as a trusted advisor and primary point of contact for strategic initiatives.
- Collaborated cross-functionally with internal teams to ensure seamless service delivery aligned with customer goals.
- Consistently deliver exceptional customer service while maintaining strong relationships with executive stakeholders and decision-makers.
- Nearly 21 years of sustained success in client relationship management and strategic account leadership.
Education
Bachelor of Science -
Bowling Green State University
Bowling Green, OH05-1996
Skills
- Client relationship management
- Retention strategies
- Satisfaction enhancement
- Solution delivery
- Conflict resolution
- CRM proficiency
- Effective communication
- Time management
- Adaptability
Additional Information
Available for leadership advancement into Director-level Relationship Management roles focused on strategic growth, customer success, and enterprise relationship leadership.
Leadership Profile
Brings a strong ability to mentor teams, strengthen customer engagement strategies, and align relationship management initiatives with executive business objectives. Prepared to transition into a Director of Relationship Management role with a focus on leadership development, client success, and organizational growth.
Timeline
Relationship Manager
Computer Services, Inc.
01.2005 - Current
Bachelor of Science -
Bowling Green State University