Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Cook
Isleta Casino & Resort
11000 Broadway Blvd SE, Albuquerque, NM 87105
08.2008 - 07.2010
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Technical Support Representative
Sitel
Albuquerque, NM
02.2006 - 05.2007
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Documented support interactions for future reference.
Used ticketing systems to manage and process support actions and requests.
Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
Responded to customer inquiries and provided technical assistance over on-line chat.
Documented support interactions for future reference.
Cook/Prep Cook
Isleta Casino And Resort
11000 Broadway Blvd SE, Albuquerque, NM 87105
08.2001 - 04.2006
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Followed orders from head chef to establish productive and timely preparation of meals.
Maintained food safety and sanitation standards.
Kept kitchen clean and organized by performing daily maintenance tasks.
Measured and mixed ingredients according to precise recipes for best results.