Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team leader with expertise in completing various clerical tasks and offering staff support. Organized, dependable and successful at managing multiple priorities with a positive attitude.
Overview
22
22
years of professional experience
Work History
Small Business Owner
Living B.L.U Custom Designs
11.2020 - Current
Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Designed business plan to define concept, short-term and long-term goals and strategies.
Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Managed purchasing, sales, marketing and customer account operations efficiently.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Create custom designs for products for apparel and other products requested.
Teen Program Specialist
Camp Fire First Texas
07.2016 - Current
Accurately completed all reports regarding program enrollment and activities in timely manner
Received incoming phone calls, emails and contact form submissions and provided timely responses to inquiries.
Scheduled staff meetings to discuss new ideas and update participants on program details and milestones.
Kept program-related data accurate, up-to-date and easily accessible for accessibility.
Tracked and reported expenses/supply orders accurately for program budget.
Developed and maintained relationships with schools, community organizations and agencies.
Managed filing system, entered data and completed other clerical tasks.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Program Specialist/Assistant Director
Camp Fire Diamond Hill Station
08.2011 - 07.2016
Maintained regular communication between departments via email and phone calls to coordinate program logistics.
Established goals and created action plans to achieve goals.
Received incoming phone calls, emails and contact form submissions and provided timely responses to inquiries.
Monitored employee work and developed improvement plans.
Kept program-related files and data accurate, up-to-date and easily accessible for accessibility.
Onboarded new employees with training and new hire documentation.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Answered multi-line phone system, delivering messages to staff and greeting visitors.
School Age Center Director
Carswell NAS JRB
05.2002 - 09.2007
Maintain accurate records, filing, answering telephones, open/close center, purchase supplies
Scheduling student attendance and employee’s schedule
Recruited and developed solid team of professionals to care for up to 80 children each day.
Trained and guided team members to maintain high productivity and performance metrics.
Assisted in recruiting, hiring and training of team members.
Managed purchasing, sales, marketing and customer account operations efficiently.