Maria De La Torre Maia
Citrus Heights,CA
Summary
I am an experienced Medical Assistant with 11 years in the medical field as well as an account representative for a construction business. I am a detail-oriented professional with focus on deadlines. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
11
11
years of professional experience
Work History
CMA Instructor
Cal Regional
02.2024 - Current
- Improved student comprehension by implementing interactive and hands-on learning techniques in the curriculum for Medical Assisting concepts.
- Enhanced students'' clinical skills through carefully designed practical sessions and lab exercises.
- Developed strong rapport with students, providing one-on-one support to those struggling with course material or facing personal challenges.
- Collaborated with other instructors to ensure consistency in teaching methods and alignment of course objectives across all sections.
- Regularly assessed student progress, adjusting lesson plans as needed to address individual needs and improve overall understanding.
- Mentored numerous students who successfully completed certification exams on their first attempt, leading to a higher program pass rate.
- Maintained detailed records of student attendance, participation, and performance for accurate evaluation and feedback purposes.
- Organized guest lectures from healthcare professionals to provide real-world context for classroom topics and encourage networking opportunities among students.
- Facilitated open communication between students, staff, and administrators by participating in regular meetings and offering constructive feedback on program improvements.
Administrative Secretary
Larsen Construction
11.2021 - Current
- Interact with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Manage invoices, payments and deposits, maintaining accurate expenditure records.
- Reconcile bank statements and credit card accounts for accuracy and completeness.
- Match purchase orders with invoices and recorded necessary information.
- Create and maintain detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually seek methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Medical Assistant
El Camino Medical Group (Sutter Affiliate)
11.2014 - 08.2021
- Streamlined billing processes by implementing efficient procedures to improve accuracy and reduce errors.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
- Maintained compliance with industry regulations by staying updated on changes to medical billing codes and requirements.
- Improved patient satisfaction levels with clear explanations of their financial responsibilities and available payment options.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Medical Assistant
Med7 Urgent Care
01.2013 - 11.2014
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
Education
Medical Assistant - Medical
Brightwood College - Sacramento
Sacramento, CA05.2023
Skills
- Patient-Focused Care
- HIPAA Compliance
- Patient Scheduling
- Medical Office Administration
- Medical Billing
- Medical Terminology
- Patient Flow Management
- Insurance Claims
- Reliable Team Player
- CPR
- Payment Processing
- Analytical Thinking
- Organizational Skills
- Attention to Detail
- Telephone Etiquette
- Customer Service
Education Community Service
- Woodcreek High School, Roseville, CA, 95747, High School Diploma, 2008-2012
- Kaplan/ Brightwood, Associate in applied science, Medical Assisting, 07/2012 thru 05/2013
- Medical Terminology, BLC/CPR Certified
Knowledge Skills And Abilities
- Medical Terminology
- Medical Billing coding and Patient Authorizations
- Front and Back office
- Ability to complete proper EKGS
- Administer Injections; Vaccines, TB, Testosterone ect.
- Patient Scheduling
Timeline
CMA Instructor
Cal Regional
02.2024 - Current
Administrative Secretary
Larsen Construction
11.2021 - Current
Medical Assistant
El Camino Medical Group (Sutter Affiliate)
11.2014 - 08.2021
Medical Assistant
Med7 Urgent Care
01.2013 - 11.2014
Medical Assistant - Medical
Brightwood College - Sacramento
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