Xiomara Garcia
Oakland,CA
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Remote Office Assistant
University of California, Berkeley
Berkeley
06.2023 - Current
- Managed and organized reports through the use of Smartsheet.
- Experienced in utilizing I9 Tracker software
- Data entry (files, logs, database, etc.)
- Handle in-person onboarding sessions, making sure new hires have the correct documents for hiring.
- Provided email support to new hires regarding onboarding and concerns
- Managing sensitive and confidential information.
- Provided administrative support to multiple departments as needed.
Covid Tech
HR Support
Oakland
08.2022 - 02.2023
- Rapid and PCR testing for kids and adults
- Followed PPE protocols daily
- Keep the testing site clean at all times
- Check patients in and out, and log in results through MyPrimaryHealth
Lead MA/Covid Tech
BAYPls
San Bruno/Oakland
10.2021 - 08.2022
- Performed Covid testing for both rapid and PCR methods.
- Managed daily inventory and proactively ordered supplies as necessary.
- In charge of patient check-ins/outs, registrations, and result input
- Maintained cleanliness and proper disposal of tests in the testing area
- Performed daily data entry for case reports
- Conducted daily roll calls and efficiently managed staff schedules.
- Trained new employees
- Administered vaccines to children aged 2 and above
- Maintained strict adherence to PPE protocols
- MyPrimaryHealth knowledge
- Successfully resolved system mix-up issues through effective problem-solving skills.
- Organized and conducted group meetings, resulting in increased productivity and effective decision-making.
Medical Assistant
La Clinica Alta Vista
Oakland
08.2021 - 10.2021
- Covid screen patients.
- Checked-in patients using the EPIC system.
- Conducted reminder calls to patients regarding upcoming appointments
- Maintained a consistently sanitized and sterilized seating area
- Supported individuals with insurance-related PCP alterations.
- Assisted Spanish speaking patients on a regular basis
Medical Assistant
AHI Solutions
Oakland
03.2020 - 07.2021
- Conducted Cpap setups and administered overnight sleep studies.
- Managed insurance verification and authorizations.
- Scheduled and updated appointments and sleep technicians' schedules, while also answering phones.
- Assisted patients in resolving issues related to cpap machines and equipment.
- Handled DME supplies and completed orders per rx.
- Processed and transmitted authorizations and rx requests with to medical offices.
- Proven ability to effectively handle multiple tasks simultaneously.
- Thrived under pressure while handling demanding workload.
Teacher Assistant
La Escuelita Elementary
Oakland
11.2017 - 06.2018
- Assited in lesson planning and homework assignments.
- Supervised students in the classroom.
- Set up equipment for lessons.
- Maintained cleanliness and orderliness in the classroom.
- Utilized effective problem-solving techniques.
- Assisted in parent conferences.
- Provided individual assistance to students as needed.
- Fostered an atmosphere that encourages creativity and respect for diversity.
- Assisted with grading assignments according to teacher's instructions.
- Distributed textbooks, workbooks, papers, and pencils to students.
Internship Student(Morgue/ICU/)
HEAL-Highland Hospital
Oakland
03.2017 - 05.2017
- Provided necessary supplies for chemotherapies and blood drives under nurses' supervision.
- Prepared bodies for postmortem examinations.
- Select and lay out surgical instruments and supplies.
- Maintain cleanliness of work area and equipment.
- Provided translation services for Spanish speaking patients when necessary.
- Maintained records of all activities related to various projects.
- Shadowed staff and learned advanced work.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
College Completion in Medical Assisting -
Unitek College
FremontHigh School Diploma -
Dewey Academy
OaklandSkills
- Communication
- Filing and organizing documents
- Insurance verification
- Medical office experience
- Data entry
- Management experience
- Adaptability
- Smartsheet experience
- I-9 Tracker experience
- DocuSign experience
- Answering calls
- Time management
- Spanish Fluency
- Spreadsheet tracking
- Remote Office Availability
Certification
CPR/BLS - present
CANRA - present
Languages
- English
- Spanish
References
References given upon request
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Remote Office Assistant
University of California, Berkeley
06.2023 - Current
Covid Tech
HR Support
08.2022 - 02.2023
Lead MA/Covid Tech
BAYPls
10.2021 - 08.2022
Medical Assistant
La Clinica Alta Vista
08.2021 - 10.2021
Medical Assistant
AHI Solutions
03.2020 - 07.2021
Teacher Assistant
La Escuelita Elementary
11.2017 - 06.2018
Internship Student(Morgue/ICU/)
HEAL-Highland Hospital
03.2017 - 05.2017
College Completion in Medical Assisting -
Unitek College
High School Diploma -
Dewey Academy
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