Summary
Overview
Work History
Education
Skills
WORK AUTHORIZATION
Timeline
Generic

Maria DeLeon Ybarra

Manvel,TX

Summary

Sales Administrative Assistant with expertise in enhancing customer experiences and ensuring documentation accuracy at SWE HOMES LLC. Proficient in Salesforce CRM and compliance monitoring, developed a training manual that improved sales team performance. Strong organizational skills and commitment to excellence drive successful sales processes and client satisfaction. Effectively manages client, lead, and company information while supporting sales representatives with coordination and clerical tasks.

Overview

7
7
years of professional experience

Work History

Sales Administrative Assistant

SWE HOMES LLC
Houston, United States
11.2023 - Current
  • Supported end-to-end sales processes for the remote sales team, enhancing customer experience.
  • Established rapport with customers to gather essential documentation for property files.
  • Calculated taxes, property prices, and fees, ensuring accurate sales receipts.
  • Submitted completed files for managerial review and forwarded approved documents to loan department.
  • Resolved loan conditions upon approval, ensuring compliance with closing requirements.
  • Coordinated closings with notaries and buyers, collecting final costs and documenting fees.
  • Monitored recorded sales calls to ensure adherence to quality and company procedures.
  • Developed training manual for sales team and provided coaching on sales scripts.

Sales Assistant

Shea Homes A Limited Partnership
Houston, United States
10.2019 - 11.2023
  • Ensured timely opening and maintenance of model homes, maintaining cleanliness and organization.
  • Managed supply orders while assisting customers with inquiries about product offerings and inventory features.

Front Office Coordinator

CITQUEST PROPERTIES
Houston, United States
08.2018 - 10.2020
  • Front Desk Receptionist (Promotion After 6 Months) Managed office operations, including opening the office daily and stocking supplies. Coordinated appointments for 17 real estate agents, ensuring efficient scheduling and smooth office workflow. Answered incoming calls, providing detailed information about properties and services to potential clients. Ordered supplies for the sales team, scheduled open houses, and assisted realtors with title requests for closings. Monitored compliance issues, including tracking fines and ensuring listings met regulatory standards. Coordinated meetings for the Vice President with current and prospective investors, facilitating smooth communication and scheduling. Accounting Assistant Managed company deposits, processed bill payments, and handled commission disbursements. Accurately recorded account deposits and withdrawals, ensuring financial records were up-to-date and accurate. Supported the accounting department with day-to-day financial tasks, contributing to smooth operations.
  • After six months of dedicated service as a Front Desk Receptionist, I was promoted to Accounting Assistant, recognizing my strong organizational skills, attention to detail, and ability to adapt quickly to new responsibilities.

Education

High School -

WILLOWRIDGE HIGH SCHOOL
Houston, Texas, United States

Skills

  • Sales administration and support
  • Customer relationship management
  • Documentation accuracy and preparation
  • Compliance monitoring
  • Data entry and clerical support
  • Training development
  • Salesforce CRM expertise
  • MS Office proficiency

WORK AUTHORIZATION

  • I am authorized to work in the following countries:
  • United States

Timeline

Sales Administrative Assistant

SWE HOMES LLC
11.2023 - Current

Sales Assistant

Shea Homes A Limited Partnership
10.2019 - 11.2023

Front Office Coordinator

CITQUEST PROPERTIES
08.2018 - 10.2020

High School -

WILLOWRIDGE HIGH SCHOOL

Similar Profiles

CREATE PROFILE