Maria Dernis
Lincolnwood,IL
Summary
Dedicated and adaptable detail oriented professional with the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute and support community programs with a friendly welcoming positive attitude. Proven ability to multitask, de-escalate situations, and resolve inquiries with patience and clarity. Possesses strong computer and organizational skills, with proven ability in assisting patrons and maintaining databases. Dedicated to providing a warm, welcoming environment for community members while keeping daily administrative operations running efficiently.
Overview
34
34
years of professional experience
Work History
Library Assistant
Community Consolidated School District 64
Park Ridge
08.2025 - Current
- Facilitated daily library operations by managing book check-ins/checkouts, ensuring accurate shelving, and processing new acquisitions for efficient patron access.
- Assisted students and teachers in locating reference texts and curriculum-based materials to support educational needs.
- Maintained and updated computer databases, conducted inventory counts, and repaired damaged books to ensure resource availability.
- Organized shelves, book displays, and other library areas according to established guidelines.
- Conducted clerical tasks to support daily operations and ensure accurate record-keeping. Such as running reports for outstanding library fees, books on hold and answering phones.
Paraprofessional
Community Consolidated School District 64
Park Ridge
01.2019 - Current
- Supported lead teachers in classroom management and reinforced lesson plans to enhance student engagement.
- Supported implementation of positive behavior interventions in classroom settings. to foster a safe and inclusive learning environment.
- Observed and documented student behavior to tailor instructional strategies for improved learning outcomes.
- Monitored and recorded student behavior during classroom activities. to inform instructional strategies.
Customer Service Representative
BMO Harris Bank
Glencoe, IL
09.1992 - 06.2001
- Assisted customers with account inquiries and transaction issues, ensuring timely resolution and satisfaction.
- Resolved customer complaints, leading to improved customer retention and loyalty.
- Provided product information to enhance customer decision-making.
- Ensured timely processing of loan payments for customer accounts and loan documentation.
Education
Bachelors - Marketing
Northeastern Illinois University
ChicagoSkills
- Attention to Detail
- Computer Skills
- Organizational Skills
- Customer Service
- Collection management
- Resource organization
- Team collaboration
- Sorting and processing donations
Languages
Greek, Native
Hobbies
Greek, Native
Timeline
Library Assistant
Community Consolidated School District 64
08.2025 - Current
Paraprofessional
Community Consolidated School District 64
01.2019 - Current
Customer Service Representative
BMO Harris Bank
09.1992 - 06.2001
Bachelors - Marketing
Northeastern Illinois University