Maria D. G. Castillo
Phoenix,AZ
Summary
Dynamic leader and skilled presser with a proven track record at Bell Drapery & Cleaners, adept in team collaboration and maintaining high-quality standards. Excelled in streamlining operations for enhanced productivity and mastering dry cleaning procedures. Renowned for exceptional decision-making abilities and a continuous improvement mindset, significantly elevating customer satisfaction and team efficiency.
Overview
19
19
years of professional experience
Work History
Presser
Ultra Cleaners
Paradise Valley, AZ
10.2022 - Current
- Communicated effectively with colleagues regarding work progress and any issues encountered during production runs.
- Maintained a safe working environment by adhering to safety regulations and procedures.
- Remained calm and composed to complete high-quality work, even in high-pressure situations and in hot, fast-paced environments.
- Operated industrial pressing equipment to press and finish garments.
- Reviewed garment tags to identify appropriate temperatures for proper pressing and protect pieces from damage.
- Kept detailed records of production output including number of items pressed per hour.
- Assisted other members of the team with loading and unloading items from the pressing machines.
- Prepared garments for laundering by removing stains and fixing tears.
- Placed finished garments onto hangers or into boxes for further processing or shipping.
- Serviced clothing articles by hanging, folding, packaging and tagging items for delivery to customer.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Manager
Bell Drapery & Cleaners
Phoenix, AZ
07.2006 - 08.2022
- Provided leadership during times of organizational change or crisis situations.
- Coached, mentored and trained team members in order to improve their job performance.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Trained employees on additional job positions to maintain coverage of roles.
- Monitored staff performance and addressed issues.
- Delegated work to staff, setting priorities and goals.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Recruited and hired qualified candidates to fill open positions.
Education
Camelback Middle School
Anahuac, ChihuahuaSkills
- Folding clothes
- Packaging orders
- Dry cleaning procedures
- Store operations oversight
- Sewing tears
- Accepting payments
- Team collaboration aptitude
- Safety protocol adherence
- Continuous improvement mindset
- Strong communication
- Decision-making
- Time management prowess
- Conflict resolution
- Money handling
- Quality control
Languages
Spanish
Professional
Timeline
Presser
Ultra Cleaners
10.2022 - Current
Manager
Bell Drapery & Cleaners
07.2006 - 08.2022
Camelback Middle School
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