Maria Diaz
Orlando,FL
Overview
1
1
year of professional experience
Work History
Administrative Assistant
Animal Supply Co.
06.2023 - 09.2024
- Typing, filing, copying, scanning and organizing important documents.
- Delivering messages to staff and attending clients with pick up orders.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisting HR department with recruiting and onboarding.
- Overseeing day to day office operations and administrative support activities.
Office Administrative Assistant
Cedars Bakery
- Scheduled all on and off site meetings/functions with potential vendors and a wide range of facility personnel
- Developed a comprehensive filing system that improved data access and retrieval time by 40%
- Effectively improved office organization and workflow, resulting in a 25% boost in overall efficiency
- Executed a high volume of client phone calls while providing excellent customer service
- Forged and maintained strong relationships with existing clients and their staff.
Administrative Sales Assistant
Tom James
- Effectively communicated with sales professionals and other departments
- Organized team meeting with a focus on coaching and team development
- Managed daily calendars for all staff
- Converted Lead prospects into sales: conversion rate 95% of qualified leads
- Maintained customer database and generated monthly backlog reports
- Contacted and responded to external business contacts at all levels inside or outside the organization in a collaborative and professional manner using judgment and discretion.
Executive Sales Assistant
G&W Acquisitions LLC
- Communicated with factories overseas to ensure garments are ticketed accurately for retail customers
- Managed E commerce accounts to ensure quality goods were shipped in a timely fashion
- Analyzed and prepared weekly sales reports
- Prepared quarterly budget projections
- Performed research and strategized new business opportunities.
Administrative Assistant
Consulting Positions
- Developed and retained successful relationships with clients by identifying their needs
- Sent 30-35 emails daily demonstrating a mastery of written communication and attention to detail
- Scheduled and coordinated virtual and in-person meetings, events, travel and appointments for a 50+ person department
- Created a more efficient workspace by proactively anticipating department needs.
Office Assistant/Receptionist
Bernardo Fashions
- Delivered exceptional customer service in a fast-paced environment by directing 100+ daily inquiries through phone and email leading to increased efficiency and unparalleled client experiences
- Directed client inquiries, resolved conflicts, and confirmed appointments with external offices
- Designed, managed and delivered the implementation of an innovative new filing system that increased efficiency across teams by 25% while maintaining exceptional organization and attention to detail throughout the transition process
- Maintained an organized, clean professional work space and waiting area
- Coordinated pick up and delivery of mail services, unpacked inventory, and stocked supplies.
Education
High School Diploma -
Penn Foster H.S.
Skills
- Leadership
- Ability to work under pressure
- Ability to multitask
- Microsoft Excel
- Microsoft Office
- Effective Time Management
- Project Management Tools
- Strong Communication
- File Organization
- Database entry
- Document Scanning
- Confidentiality handling
- File Management
- Office Supply Management
- Database Administration
- Administrative Support
- Data Entry
- Microsoft Word
- Filing
- Clerical Support
- Microsoft Outlook
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Administrative Assistant
Animal Supply Co.
06.2023 - 09.2024
Office Administrative Assistant
Cedars Bakery
Administrative Sales Assistant
Tom James
Executive Sales Assistant
G&W Acquisitions LLC
Administrative Assistant
Consulting Positions
Office Assistant/Receptionist
Bernardo Fashions
High School Diploma -
Penn Foster H.S.
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