Ana Lagares-Birch
Philadelphia,PA
Overview
15
15
years of professional experience
Work History
Account Receivable Representative
Elite Express
04.2019 - Current
- Streamlined billing processes for improved efficiency and reduced errors.
- Managed payment plans for clients experiencing financial difficulties, maintaining good customer relations while minimizing losses.
- Increased efficiency by automating routine tasks and implementing best practices in accounts receivable management.
- Improved accuracy of financial reporting by reconciling accounts receivable ledgers regularly.
- Managing customer accounts: Maintaining customer relationships, managing accounts, and responding to customer inquiries
- Handling invoices and billing: Preparing invoices, processing payments, and matching payments to invoices
- Financial reporting: Creating reports on accounts receivable operations, profits and losses, and the status of customer accounts
- Researching discrepancies: Investigating discrepancies in invoices and researching past-due amounts
- Collections: Following up with customers or suppliers with outstanding payments, and drafting correspondence for past-due accounts
- Administrative support: Updating customer files, making bank deposits, and performing other clerical duties
MEDICAL ASSISTANT
DR. MURRAY BRAND
09.2009 - 04.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Patient care: Interviewing patients, recording their medical history, and taking their vital signs
- Clinical duties: Assisting physicians with exams, preparing patients for procedures, and performing basic laboratory tests
- Administrative duties: Scheduling appointments, updating patient records, coding and filling out insurance forms, and handling billing and bookkeeping
- Patient education: Instructing patients about medications and helping them feel comfortable in the office
- Inventory management: Maintaining stock of medical and office supplies
- Communication: Providing instructions and test results to patients, and communicating with staff members and volunteers
- Sterilization: Sterilizing medical instruments and cleaning exam rooms
Education
GED -
CONGRESO DE LATINOS UNIDOS
216 W. SOMERSET STREET 08-2004
Skills
- Verbal Communication
- Payment Negotiations
- Financial records and reporting
- Invoice Processing
Timeline
Account Receivable Representative
Elite Express
04.2019 - Current
MEDICAL ASSISTANT
DR. MURRAY BRAND
09.2009 - 04.2019
GED -
CONGRESO DE LATINOS UNIDOS