Overview

Work History

Education

Skills

Timeline

Ana Lagares-Birch

Philadelphia,PA

Overview

15

15

years of professional experience

Work History

Account Receivable Representative

Elite Express

04.2019 - Current

Streamlined billing processes for improved efficiency and reduced errors.
Managed payment plans for clients experiencing financial difficulties, maintaining good customer relations while minimizing losses.
Increased efficiency by automating routine tasks and implementing best practices in accounts receivable management.
Improved accuracy of financial reporting by reconciling accounts receivable ledgers regularly.
Managing customer accounts: Maintaining customer relationships, managing accounts, and responding to customer inquiries
Handling invoices and billing: Preparing invoices, processing payments, and matching payments to invoices
Financial reporting: Creating reports on accounts receivable operations, profits and losses, and the status of customer accounts
Researching discrepancies: Investigating discrepancies in invoices and researching past-due amounts
Collections: Following up with customers or suppliers with outstanding payments, and drafting correspondence for past-due accounts
Administrative support: Updating customer files, making bank deposits, and performing other clerical duties

MEDICAL ASSISTANT

DR. MURRAY BRAND

09.2009 - 04.2019

Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Patient care: Interviewing patients, recording their medical history, and taking their vital signs
Clinical duties: Assisting physicians with exams, preparing patients for procedures, and performing basic laboratory tests
Administrative duties: Scheduling appointments, updating patient records, coding and filling out insurance forms, and handling billing and bookkeeping
Patient education: Instructing patients about medications and helping them feel comfortable in the office
Inventory management: Maintaining stock of medical and office supplies
Communication: Providing instructions and test results to patients, and communicating with staff members and volunteers
Sterilization: Sterilizing medical instruments and cleaning exam rooms

Education

GED -

CONGRESO DE LATINOS UNIDOS

216 W. SOMERSET STREET

08-2004

Skills

Verbal Communication
Payment Negotiations

Financial records and reporting
Invoice Processing

Timeline

Account Receivable Representative

Elite Express

04.2019 - Current

MEDICAL ASSISTANT

DR. MURRAY BRAND

09.2009 - 04.2019

GED -

CONGRESO DE LATINOS UNIDOS