Summary
Overview
Work History
Education
Skills
Timeline
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Maria Diaz

Sacramento,CA

Summary

Dedicated professional with extensive experience at Walmart, excelling in customer service and cash handling. Demonstrated ability to enhance customer satisfaction and team collaboration, with a strong work ethic and integrity. Achieved significant improvements in inventory accuracy and store cleanliness, showcasing a blend of excellent time management and empathy towards customers.

Overview

2019
2019
years of professional experience

Work History

Cashier

Walmart
  • Provided immediate attention to customer inquiries and greeted them upon arrival.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Processed payments including cash, checks, and credit card transactions efficiently.

Stocker

Walmart
10.2015 - 10.2018
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Maintained effective team member communication.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Developed plan-o-grams and layouts that maximized sales.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Greeted store customers and discussed needs.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Interacted with guests in friendly and knowledgeable way.
  • Stocked shelves to match planogram images and instructions.
  • Kept work areas neat, clean and free from debris.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Janitor

TEE Janitorial
10.2014 - 10.2015
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.

Cashier

Big Lots
10.2007 - 04.2014

Education

GED -

Horizon Instructional System
Lincoln, CA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Payment processing
  • Product restocking
  • Cash handling expertise
  • Cash register systems

Timeline

Stocker

Walmart
10.2015 - 10.2018

Janitor

TEE Janitorial
10.2014 - 10.2015

Cashier

Big Lots
10.2007 - 04.2014

Cashier

Walmart

GED -

Horizon Instructional System

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Maria Diaz