Maria Diaz
Ontario,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Project Administrator
Henkels West
06.2019 - Current
- Organized critical documentation for easy access and retrieval, increasing team productivity.
- Streamlined administrative processes by implementing efficient workflows that reduced paperwork burdens.
- Assisted in the preparation of final project reports and presentations through thorough analysis of quantitative data and qualitative feedback.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Maintained accurate records of all project-related expenses to facilitate budget tracking and financial reporting.
Data Analyst
Loma Linda Medical Center
12.2016 - 05.2019
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Integrated multiple sources of disparate data into cohesive datasets using ETL processes, improving overall analytic capabilities.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
Office Medical Biller
San Bernardino Women's Medical Group
08.2003 - 11.2016
- Collaborated with healthcare providers to obtain necessary medical records for accurate claim processing.
- Increased patient satisfaction by effectively addressing billing inquiries and providing clear explanations of charges and payments.
- Supported office staff during high-volume periods, coordinating tasks to ensure smooth management of daily operations.
- Reduced claim denials by accurately coding diagnoses, procedures, and treatments according to medical documentation.
- Minimized errors in data entry by implementing a thorough review process before submitting claims to reduce delays in payment processing.
- Expedited payment processing by accurately posting payments from insurance carriers and patients to respective accounts.
- Managed accounts receivable aging report, identifying overdue balances for immediate follow-up actions towards timely debt recovery efforts.
- Improved billing accuracy by thoroughly reviewing and updating patient information in the system.
- Enhanced revenue collection rates through diligent follow-up on unpaid claims and denied services.
- Maintained strong relationships with insurance carriers, addressing any discrepancies or issues promptly for faster resolution.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Verified insurance of patients to determine eligibility.
- Posted payments and collections on regular basis.
- Collected payments and applied to patient accounts.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Filed and updated patient information and medical records.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Generated reports and analyzed trends to maximize reimbursement and reduce claim denials.
- Collaborated with customers to resolve disputes.
- Generated monthly billing and posting reports for management review.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Reconciled accounts receivable to general ledger.
Education
Associate of Science - Pharmacy Technology
Chaffey College
Rancho Cucamonga, CA05.2012
Diploma - Medical Insurance Billing
Bryman College
Federal Way, WA08.2001
High School Diploma -
Valley View High School
Ontario, CA07.1998
Skills
- Scheduling and Planning
- Project Reporting
- Word Processing
- Relationship Building
- Decision-Making
- Stress Tolerance
Timeline
Project Administrator
Henkels West
06.2019 - Current
Data Analyst
Loma Linda Medical Center
12.2016 - 05.2019
Office Medical Biller
San Bernardino Women's Medical Group
08.2003 - 11.2016
Associate of Science - Pharmacy Technology
Chaffey College
Diploma - Medical Insurance Billing
Bryman College
High School Diploma -
Valley View High School