Maria Dimou
Queens,NY
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
19
19
years of professional experience
Work History
Payroll Manager
31st Street Lounge
01.2015 - Current
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Calculated deductions and processed payroll for employees.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
General Manager
31st Street Lounge
01.2015 - 04.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Bartender
31st Street Lounge
10.2013 - 01.2015
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Barista
Igloo Cafe
09.2009 - 07.2013
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Medical Office Associate
Simon G. Kokkinakis, MD
01.2006 - 08.2009
- Reduced wait times for patients by prioritizing urgent cases when scheduling appointments or making follow-up calls for ongoing care needs.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and maintaining accurate medical records.
Skills
- Weekly payroll processing
- Maintaining employee records
- Recordkeeping skills
- Customer service
- Time management
- Verbal and written communication
- Intuit Quickbooks proficiency
- POS systems knowledge
Timeline
Payroll Manager
31st Street Lounge
01.2015 - Current
General Manager
31st Street Lounge
01.2015 - 04.2024
Bartender
31st Street Lounge
10.2013 - 01.2015
Barista
Igloo Cafe
09.2009 - 07.2013
Medical Office Associate
Simon G. Kokkinakis, MD
01.2006 - 08.2009
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