Maria Dockter
Hodges,South Carolina
Summary
Dynamic Program Manager with a successful history at Lonza, achieving a 10% increase in global market share through strategic product launches. Proficient in project management and adept at leading cross-functional teams to exceed revenue targets. Demonstrates expertise in process improvement and stakeholder management, with a strong ability to navigate complex regulatory landscapes. Aiming to leverage these skills to drive further innovation and growth.
Overview
11
11
years of professional experience
2
2
Certification
Work History
Program Manager
Lonza
Greenwood, South Carolina
05.2021 - Current
- Promoted to Program Manager to oversee cross-functional teams working on new product development projects within the Consumer Health Ingredients Division
- Educates a diverse group of employees ranging from senior leadership to individual contributors in the Innovation teams on the importance of understanding value, status, and risk mitigation
- Manages a portfolio within the Consumer Health Ingredient Division with a projected annual revenue of $25-50M
- Routinely coordinates with the PMO Director to implement continuous improvement projects for the enhancement of CHI PMO activities
- Functions as liaison between teams of up to 20 including senior management, marketing, and multiple technical departments (Quality, Regulatory, Operations, Supply Chain, Marketing, and R&D) to ensure adherence to project milestones
- Drove a 10% increase in global market share in the Asia Pacific region through the launch of a new undenatured type II collagen including Australian TGA registration and approval which granted access to 100% of the nutraceutical market
Project Manager
Lonza
Greenwood, South Carolina
12.2019 - 05.2021
- Served as Project Manager with responsibility for guiding the success of Research and Development projects within a multinational manufacturer of pharmaceutical, biotechnology, and nutritional products
- Managed projects that included clinical programs, dosage forms, and technology plays
- Supervised multiple projects throughout their life cycle including planning, scope, timeline, budget, and stakeholder alignment
- Implemented an innovation stage gate process that led to increased efficiency by 75% within the cross-functional teams and Innovation projects
- Implemented and standardized PMO processes and templates within the Lonza CHI R&D division
- Organized and implemented new budget tracking workbooks for the R&D team to track all project expenditures
Project Manager
Swanson Health
Fargo, North Dakota
04.2017 - 11.2019
- Project Manager responsible for cradle-to-grave management of projects within a manufacturer and distributor of health and wellness products including nutraceuticals
- Monitored the status of Regulatory, Quality, and Innovation projects such as Stage Gate items including reporting to the CIO
- Formulated objectives and planned project lifecycle deliverables, resource availability, and application for new product development of dietary supplement products
- Designed and documented AS400 (Mozart) user interface improvements for Swanson International and Purchasing teams
- Spearheaded efforts to improve business sales to International through the successful mapping of the order entry process to document and address all pain points within the international order fulfillment
- Drove cloud-based software implementation (QMS) throughout the company including validation process improvement projects and regulatory compliance management for FDA
Web Project Manager
Agency MABU
Bismarck, North Dakota
01.2016 - 04.2017
- Developed and managed web projects for various clients by formulating objectives, planning project lifecycle deliverables and resource availability or application
- Spearheaded the initial stages of projects including scope, confirming client requirements, and authoring proposals
- Monitored and supervised traffic on sites, oversaw adherence to project milestones, and provided reports based on data and trends
- Designated as the Process Improvement Manager for the entire agency, successfully completing an initiative to redesign the process for web support and project work that reduced resolution time by 75%
- Took ownership of team mentoring through a scaled-down scrum process to ensure smooth day-to-day activities transition between project work and IT support tickets
Project Coordinator
AVI Systems
Bismarck, North Dakota
07.2015 - 12.2015
- Communicated directly with clients to identify and define project requirements, scope, and objectives
- Managed projects through their lifecycle including kicking off meetings, providing status reports, and making changes as appropriate
- Managed the critical project closeout process including the creation of customized documentation manuals to reduce errors
- Supervised a team of four installation technicians including mentoring and training
Human Resource Analyst
Unisys
11.2014 - 06.2015
Part-Time Utility Bill Pay Associate
NISC
11.2013 - 12.2014
Education
Master’s Degree - Project Management
University of Mary
01.2015
Bachelor’s Degree - Psychology
Minot State University
01.2012
Associate’s Degree - Liberal Arts and Sciences
Bismarck State College
01.2002
Skills
- Project Management
- Leadership
- Conflict resolution
- Business Requirements
- Human Resources
- Documentation
- Budget Management
- Change Management
- Process Improvement
- Quality Management
- Risk Management
- Presentations
- Timeline development
- Supplier Management
- Scheduling and planning
- Stakeholder management
- Data analysis
- Business systems
- Onboarding and training
- Influencing skills
- Regulatory compliance
- Systems optimization
- KPI tracking
- Detail-oriented
Certification
- Project Management Professional (PMP), Project Management Institute, 05/21-05/27
- Certified Associate in Project Management (CAPM), Project Management Institute, 05/15-05/26
Languages
- English, Fluent
- Spanish, Proficient
Softwareproficiencies
- Microsoft Office Suite, Proficient
- MS Project, Expert
- Wrike, Proficient
- Smartsheet, Proficient
- MasterControl QMS, Proficient
- Atlassian Jira, Proficient
Languages
Spanish
Professional
Timeline
Program Manager
Lonza
05.2021 - Current
Project Manager
Lonza
12.2019 - 05.2021
Project Manager
Swanson Health
04.2017 - 11.2019
Web Project Manager
Agency MABU
01.2016 - 04.2017
Project Coordinator
AVI Systems
07.2015 - 12.2015
Human Resource Analyst
Unisys
11.2014 - 06.2015
Part-Time Utility Bill Pay Associate
NISC
11.2013 - 12.2014
Master’s Degree - Project Management
University of Mary
Bachelor’s Degree - Psychology
Minot State University
Associate’s Degree - Liberal Arts and Sciences
Bismarck State College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Career advancementWork-life balancePersonal development programsTeam Building / Company RetreatsHealthcare benefitsPaid sick leave401k matchPaid time offStock Options / Equity / Profit Sharing4-day work weekCompany CultureFlexible work hoursWork from home optionSimilar Profiles
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