Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Doyle

Summary

I was born and raised in Spain. I was 23 years old when I came to the US with the intention of improving the little English I had learned in college in order to further myself in my career. That is when I fell in love with it and I was very fortunate to be able to stay and develop my skills in the Food and Beverage industry at first, then business administration and customer service, by choosing jobs that would challenge me in all those areas as well as promoting personal growth.

Overview

17
17
years of professional experience

Work History

Administrative & Operational Assistant

Aitchison Land & Cattle Company
08.2023 - Current
  • Work closely with management to provide effective assistance for all aspects of business operations.
  • Performed wide-ranging administrative, financial and service-related functions such as website maintenance, social media presence, spreadsheet design, food preparation and recipe consultations.
  • Directed automation of business procedures such as recordkeeping and online communications.
  • Monitor and order, food, supplies and any materials for successful business operation.

Bartender/Server

Crazy Craig's Treehouse
04.2021 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Performed opening duties and worked day shift unsupervised, setting up for incoming shift and preparing cash drawers.
  • Occasionally trained new team members.
  • Assisted with inventorying beverage stock and bar supplies.

Owner / Manager

D & D Entertainment LLC
02.2007 - 03.2020
  • Managed day-to-day business operations.
  • Computerized office activities, devised and implemented processes and procedures to streamline operations.
  • Leveraged bookkeeping software and automated processes to accurately manage invoicing and payroll.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Cultivated positive relationships with vendors to deliver cost-effective supply of services.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated staff and vendor performance and provided coaching to address inefficiencies.
  • Provided language translation to clients utilizing active listening skills and cultural sensitivity to convey accurate interpretations.
  • Collaborated with technical crew and cast to safeguard presentation of artistic vision.
  • Directed work of lighting and sound crews to achieve efficient presentation of artistic vision.
  • Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.

Education

Executive Secretary - Business

Saint Charles College
Madrid, Spain
05.1990

Skills

  • Business Administration
  • Office Organization
  • Operational Processes and Planning
  • Talent Development
  • Client Service
  • Calendar & Travel Management
  • Software & Hardware Assistance
  • Website Creation
  • Adobe Photoshop
  • Microsoft Excel
  • Microsoft PowerPoint
  • Routing Orders

Languages

Spanish
Native or Bilingual

Timeline

Administrative & Operational Assistant

Aitchison Land & Cattle Company
08.2023 - Current

Bartender/Server

Crazy Craig's Treehouse
04.2021 - 08.2023

Owner / Manager

D & D Entertainment LLC
02.2007 - 03.2020

Executive Secretary - Business

Saint Charles College
Maria Doyle