MARIA DUMORNEY
New York City,New York
Summary
Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
9
9
years of professional experience
Work History
Marketing and Sales Executive Assistant
Seminole Hard Rock Support Services
09.2022 - Current
- Provided adept administrative support to the Chief Marketing Officer (CMO) and Senior Vice President (SVP), ensuring the meticulous preparation and organization of documents crucial for successful meetings.
- Oversaw and efficiently managed intricate travel arrangements for the CMO, SVPs, and VPs, including flights, car rentals, hotels, company events, and catering for various occasions, ensuring seamless experiences and demonstrating keen diligence.
- Reviewed purchasing requisitions and procurement documents with a focus on accuracy, consulting with relevant agency staff to address discrepancies.
- Facilitated business-to-business sales and services, actively reviewing bids and proposals from vendors/providers to ensure alignment with agency policies and contributing to the successful execution of procurement activities.
- Prepared and distributed monthly Unity global loyalty reports, demonstrating proficiency in financial, statistical, and narrative reporting.
- Coordinated and supported marketing and sales teams to meet expected launch dates with a strategic and efficient approach.
- Assist in the development of marketing and sales presentations and materials, utilizing public administration knowledge to ensure compliance with legal and ethical standards.
- Conduct market research and analysis to identify potential business opportunities and develop innovative strategies and initiatives that drive revenue growth.
Master Esthetician - Spa Business Owner
Solenn Skin Spa
New York City, Florida
01.2019 - Current
- Developed and executed a strategic marketing plan to increase customer base and revenue.
- Implemented innovative marketing strategies, utilizing social media, online advertising, email marketing, and other digital tactics.
- Created and implemented a comprehensive training program for estheticians to ensure consistent delivery of high-quality services.
- Implemented cost-saving strategies to optimize operational efficiency and maximize profit margins.
- Managed the day-to-day operations of Solenn Skin Spa, including scheduling, inventory management, and customer service.
- Develop and maintain an effective customer feedback system to gather feedback and suggestions for improvement.
- Regularly evaluate and update the spa menu and service offerings based on market trends and customer demands.
- Implemented and developed a rewards program for loyal customers to incentivize repeat business and increase customer retention.
- Analyze financial data and create financial projections to assess the profitability and growth potential of Solenn Skin Spa.
Engineering Executive Assistant
Wyndham Hotels & Resorts
08.2021 - 09.2022
- Orchestrated seamless communication within the Engineering department by preparing, facilitating, and coordinating scheduling and management processes, ensuring operational efficiency.
- Documented and disseminated detailed meeting minutes for Engineering management and vendor meetings, facilitating informed decision-making across executives and various departments.
- Functioned as a virtual timeshare customer service booking representative, demonstrating adept processing and reviewing of bookings to enhance customer satisfaction and uphold service excellence.
- Conducted comprehensive reviews of timeshare ownership history and timeshare credit, ensuring accurate and efficient processing of bookings.
- Assumed responsibility for handling expense reports for C-Suite Leadership, establishing a strong rapport with other departments to ensure the smooth transition of issues for prompt resolution.
Enrollment Assistant Supervisor
The City of New York - Human Resources Administration
New York
02.2015 - 03.2022
- Conducted meticulous reviews and verification of documents submitted by applicants, ensuring strict adherence to guidelines and eligibility rules established by the IDNYC Program
- Developed strategic recommendations aligning with organizational objectives to enhance the delivery of high-standard client service within the IDNYC Program
- Created and implemented standard operating procedures, contributing to the achievement of IDNYC's enrollment processing goals and optimizing efficiency
- Conducted training sessions to educate individuals on IDNYC program benefits and requirements, fostering understanding and compliance
- Managed the enrollment facility, overseeing staff schedules, appointment capacity, and quota management to ensure smooth and efficient operations
- Supervised and trained a team of enrollment assistants to ensure accurate and efficient processing of IDNYC program applications
- Analyzed data and generated reports on enrollment trends, program effectiveness, and key performance indicators, providing insights for program improvement and decision-making
Education
Bachelor Of Science - Business Management & Finance -
Brooklyn College CUNY
01.2013
Skills
- Provide adept administrative support
- Prepare and distribute monthly Unity global loyalty reports
- Upholding the highest standards of professionalism
- Billing and Invoice Management
- Scheduling
- Payment Discrepancy Resolution
- Benefits Enrollment
- Credit and collections management
- Unity Credit Card Revenue and Financial analysis
Timeline
Marketing and Sales Executive Assistant
Seminole Hard Rock Support Services
09.2022 - Current
Engineering Executive Assistant
Wyndham Hotels & Resorts
08.2021 - 09.2022
Master Esthetician - Spa Business Owner
Solenn Skin Spa
01.2019 - Current
Enrollment Assistant Supervisor
The City of New York - Human Resources Administration
02.2015 - 03.2022
Bachelor Of Science - Business Management & Finance -
Brooklyn College CUNY
Similar Profiles
RJ KRJ K
Head of Global Data Protection Office at Seminole Hard Rock Support ServicesHead of Global Data Protection Office at Seminole Hard Rock Support Services
Jonathan SilvermanJonathan Silverman
CRM Manager at Seminole Hard Rock Support ServicesCRM Manager at Seminole Hard Rock Support Services
Patrice DuncombePatrice Duncombe
Executive Recruiter at Seminole Hard Rock Support ServicesExecutive Recruiter at Seminole Hard Rock Support Services