Maria Duran
Irving,Texas
Summary
With a strong command of both Spanish and English, and over 15 years of customer service experience, eager to continue expanding career in the industry. Goal is to utilize bilingual skills to effectively communicate with and assist clients, while collaborating with a team of colleagues. Striving for success in this field, confident in ability to provide exceptional service and contribute to overall growth of company.
Overview
17
17
years of professional experience
Work History
Assistant Property Manager
Carlton Management
09.2020 - 10.2023
- Accomplish financial objectives by collecting rent; paying bills
- Prepare reports by collecting
- Update availability reports, process application for approvals (i.e..
- Credit check, crime check, rental history, etc.); Submit processed applications to Property Manager for approval
- Screening tenants; terminate a lease; evict a tenant; comply with property safety standards
- Maintain property by investigating and resolving tenant complaint; enforcing rules of occupancy
- Preparing monthly end reports
- Report files to credit bureaus
- Walk all make ready units/Ensure apartments are ready for resident to move-in and agree date
Assistant Property Manager
DayRise Residential Management/Windsprint Apartments/Estrada Oaks Apartments
01.2016 - 04.2018
- Maintain property rentals by advertising and filling vacancies; negotiating and enforcing lease
- Attract tenants by advertising vacancies; obtaining referrals from current tenants
- Supervise all leasing activities including renewals, rent increase, re-certifications and marketing, etc...
- Responding to on-line and telephone inquiries
- Conduct and manage staff in an orderly and effective manner
- Maintain property by investigating and resolving tenant complaint; enforcing rules of occupancy
- Update website for marketing
- Complete lease/renewal paperwork
Assistant Property Manager/Leasing Agent
WillMax Capital Management
01.2007 - 01.2016
- Maintain property rentals by advertising and filling vacancies; negotiating and enforcing leases
- Complete lease/renewal paperwork
- Responding to on-line and telephone inquires
- Ensure all household are within TDHCA compliance policies
- Walk all make ready units/Ensure apartments are ready for resident to move-in and agree date
- Update availability reports, process application for approvals (i.e..
- Credit check, crime check, rental history, etc.); Submit processed applications to Property Manager for approval
Education
GED -
New Braunfels High School
Skills
- OneSite System, Rent Manager, ResMan System
- Bluemoon
- Court-standing in front of a judge (eviction, writ)
- Collections
- Strong time management and problem resolution skills
- Grace Hill Training
- TDHCA-Tax Credit Program
- Vash Program
- Housing 811 Program
Timeline
Assistant Property Manager
Carlton Management
09.2020 - 10.2023
Assistant Property Manager
DayRise Residential Management/Windsprint Apartments/Estrada Oaks Apartments
01.2016 - 04.2018
Assistant Property Manager/Leasing Agent
WillMax Capital Management
01.2007 - 01.2016
GED -
New Braunfels High School
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