Marie Dyeana Pena

• Delivered expert hair care services including cutting, coloring (balayage, ombré, highlights, and color correction), styling, and treatments tailored to individual client needs and preferences.

• Maintained a loyal clientele by consistently achieving desired results and providing personalized beauty plans, contributing to a high rate of return visits.

• Provided pre- and post-service consultations to assess client goals, recommend products, and educate clients on self-maintenance routines for healthy hair.

• Stayed current with industry trends by attending professional hair shows, classes, and seminars; implemented new techniques and styles to enhance service offerings.

• Managed daily salon operations including appointment scheduling, inventory control, client record maintenance, and point-of-sale transactions.

• Promoted and sold salon-exclusive hair care products through product education and individualized recommendations, increasing retail sales.

• Maintained a clean and sanitary work environment by following health and safety standards for tools, equipment, and workstations.

• Styled hair, makeup, and nails for clients attending special events and photoshoots, ensuring satisfaction with appearance for high-impact occasions.

• Developed creative styling techniques that resulted in positive client feedback and increased referrals.

• Take pictures for graduations, homecoming, couples pictures, family photos, sports photos, etc.
• Planned and prepared for on-location and studio shoots.
• Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
• Digitally edited photos to enhance appearance.
• Edited, toned, captioned, and uploaded photographs for publication.
• Photographed high-quality images for various print and digital projects.
• Took photos from different angles and perspectives to capture perfect images.
• Offered image proofs to help clients choose best photos from shoot.
• Utilized natural and artificial lighting to capture desired images and maintain quality.
• Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
• Assisted clients with creative ideas for photography needs.
• Customized photography strategies based on intended use and client preferences.
• Researched new camera equipment and accessories.
• Collaborated with other photographers and videographers to capture special events.
• Utilized various types of camera equipment to capture best possible shots.
• Collaborated with clients to create engaging photo albums.
• Managed team of photographers for special projects.
• Facilitated printing of images for client's portfolio.
• Captured stunning images for variety of projects.
• Selected and set up appropriate props, backdrops, and lighting.
• Monitored trends in photography to stay current in industry.

• Took pictures at school events, sports games, fundraisers for the yearbook.
• Created yearbook ads.
• Customized photography strategies based on intended use and client preferences.
• Facilitated printing of images for client's portfolio.
• Utilized various types of camera equipment to capture best possible shots.
• Digitally edited photos to enhance appearance.
• Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
• Offered image proofs to help clients choose best photos from shoot.
• Captured stunning images for variety of projects.
• Monitored trends in photography to stay current in industry.
• Selected and set up appropriate props, backdrops, and lighting.
• Planned and prepared for on-location and studio shoots.
• Took photos from different angles and perspectives to capture perfect images.
• Assisted clients with creative ideas for photography needs.
• Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
• Edited, toned, captioned, and uploaded photographs for publication.
• Photographed high-quality images for various print and digital projects.
• Utilized natural and artificial lighting to capture desired images and maintain quality.
• Generated cost-effective solutions for client's photography needs.

• Took pictures at school events, sports games, fundraisers for the yearbook.
• Created yearbook ads.
• Edited, toned, captioned, and uploaded photographs for publication.
• Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
• Digitally edited photos to enhance appearance.
• Photographed high-quality images for various print and digital projects.
• Utilized natural and artificial lighting to capture desired images and maintain quality.
• Took photos from different angles and perspectives to capture perfect images.
• Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
• Offered image proofs to help clients choose best photos from shoot.
• Generated cost-effective solutions for client's photography needs.
• Customized photography strategies based on intended use and client preferences.
• Selected and set up appropriate props, backdrops, and lighting.
• Researched new camera equipment and accessories.
• Monitored trends in photography to stay current in industry.
• Captured stunning images for variety of projects.
• Assisted clients with creative ideas for photography needs.
• Collaborated with clients to create engaging photo albums.
• Utilized various types of camera equipment to capture best possible shots.
• Collaborated with other photographers and videographers to capture special events.

• Delivered expert hair care services including cutting, coloring (balayage, ombré, highlights, and color correction), styling, and treatments tailored to individual client needs and preferences.

• Maintained a loyal clientele by consistently achieving desired results and providing personalized beauty plans, contributing to a high rate of return visits.

• Provided pre- and post-service consultations to assess client goals, recommend products, and educate clients on self-maintenance routines for healthy hair.

• Stayed current with industry trends by attending professional hair shows, classes, and seminars; implemented new techniques and styles to enhance service offerings.

• Managed daily salon operations including appointment scheduling, inventory control, client record maintenance, and point-of-sale transactions.

• Promoted and sold salon-exclusive hair care products through product education and individualized recommendations, increasing retail sales.

• Maintained a clean and sanitary work environment by following health and safety standards for tools, equipment, and workstations.

• Styled hair, makeup, and nails for clients attending special events and photoshoots, ensuring satisfaction with appearance for high-impact occasions.

• Developed creative styling techniques that resulted in positive client feedback and increased referrals.

• Prepared and edited documents to produce precise, accurate and professional communication.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Compiled and analyzed data to produce reports.
• Created and maintained detailed records of all office activities.
• Reviewed files, records and other documents to obtain information to respond to requests.
• Utilized office management software to record and track customer information.
• Processed incoming and outgoing mail and packages according to established procedures.
• Assisted with onboarding of new employees.
• Edited and proofread documents for accuracy and completeness.
• Purchased and maintained office supplies.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Input data into spreadsheets and databases.
• Identified issues, analyzed information and provided solutions to problems.
• Counted, verified and handled bank deposits and armored car transactions.
• Resolved escalated issues with customer transactions to facilitate improved process flow and encourage good customer relations.
• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Trained new hires on customer service policies and procedures.
• Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Restocked and organized merchandise in front lanes.
• Assisted customers by answering questions and fulfilling requests.
• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Quickly and accurately counted drawers at start and end of each shift.
• Communicated with customers and team members to solve problems.
• Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
• Trained team members on cash register operation and cash handling.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Learned duties for various positions and provided backup at key times.
• Handled cash with high accuracy and took care to check bills for fraud.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Set up new sales displays each week with fresh merchandise.
• Processed refunds and exchanges in accordance with company policy.
• Operated cash register to record transactions accurately and efficiently.
• Worked with floor team and managers to meet wide range of customer needs.
• Trained and mentored [Number] new personnel hired to fulfill various roles.
• Received checks for deposits, entered information into database and issued receipts.
• Counted cash drawers and made bank deposits.

• Greeted every customer with a friendly smile to create a welcoming and positive shopping experience.
• Volunteered for extra shifts during busy periods and filled in for absent coworkers to maintain smooth store operations and customer service levels.
• Accurately performed store opening, closing, and shift-change procedures; maintained detailed and organized shift-change logs.
• Provided friendly, knowledgeable customer service by answering questions, resolving concerns, and fulfilling customer requests promptly.
• Trained and mentored new cashiers using positive, supportive techniques to improve team performance and ensure consistent service quality.
• Memorized all produce PLU codes to improve checkout speed and efficiency.