Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant, Team Leader
WMED Homer Stryker M.D. School Of Medicine
10.2018 - Current
Trained and experienced with EPIC EMR.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Collected and documented patient medical information such as blood pressure and weight.
Documented vital signs and health history for patients in clinic environments.
Assisted with routine checks and diagnostic testing by collecting and processing specimens. ex. POCT lead, hemoglobin and lipid screen, HbA1C, mono spot, blood glucose, FOBT, urine dipstick, viral testing such as POCT strep and influenza, EKG, orthostatic vitals.
Administration of vaccinations and medical injections
Extensive knowledge of Michigan immunization schedule and health maintenance screening requirements.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Supervised team members to confirm compliance with set procedures and quality requirements.
Worked with team to identify areas of improvement and devised solutions based on findings.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Promoted high standards through personal example to help each member understand expected behaviors and standards.
Mentored and guided employees to foster proper completion of assigned duties.
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Reviewed, implemented and updated company records related to team activities for future reference.
Medical Assistant, Team Leader
Pediatrics P.C.
08.2008 - 10.2018
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Documented vital signs and health history for patients in clinic and hospital environments.
Collected and documented patient medical information such as blood pressure and weight.
Called and faxed pharmacies to submit prescriptions and refills.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Completed clinical procedures and gathered patient data for interpretation by physician.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Verified patient insurance coverage and collected required co-payments.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Oriented and trained new staff on proper procedures and policies.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Measured patient pulse oximetry.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Implemented care and efficiency improvements to support and enhance office operations.
Collected pertinent data and calculations to aid physician in interpreting results.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Education
AMT Certificate/RMA - Medical Assistant
Everest Institute
Kalamazoo, MI
06.2008
High School Diploma -
Coyuca De Catalan GRO
Mexico
06.2000
Skills
Assisting with Physical Exams
EMR Systems
Operational Efficiency
Team Management
Clinical Documentation
Equipment and Instrument Sterilization
Lab Equipment Operation
Specimen Transportation
Specimen Collection
General Housekeeping Abilities
EKG Set Up and Monitoring
Medical Assistance
Communicating with Patient Families
Scheduling Medical Appointments
Medical Terminology
Medical Records Management
Wound Care and Irrigation
Medical Procedures Understanding
Maintaining Liquid Nitrogen Tanks
Electronic Medical Record
Electrocardiography
Lab Equipment Calibration
Vital Sign Monitoring
First Aid
Stocking Supplies
Patient Medical Histories
Charting Expertise
Sterile Procedures and Techniques
Restocking Lab Supplies
Proper Sterilization Techniques
Patient-Handling Equipment
Completing Insurance Forms
Continuous Quality Improvement (CQI)
Simple Dressings
Certification
RMA - Registered Medical Assistant
CCMA - Certified Clinical Medical Assistant
CMA - Certified Medical Assistant
AED Certification
CPR Certification
BLS Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant, Team Leader
WMED Homer Stryker M.D. School Of Medicine
10.2018 - Current
Medical Assistant, Team Leader
Pediatrics P.C.
08.2008 - 10.2018
AMT Certificate/RMA - Medical Assistant
Everest Institute
High School Diploma -
Coyuca De Catalan GRO
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