Maria Eaves
Abingdon,MD
Summary
Customer-oriented General Manager with 17 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
22
22
years of professional experience
Work History
General Manager - Interim
Office Depot Inc
08.2007 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Department Manager
Toys"R"Us
10.2002 - 08.2007
- Assisted with customer sales across all departments.
- Maintained a visually appealing department layout that effectively showcased products and enticed customers to make purchases.
- Organized store wide events to increase traffic.
- Processed freight to ensure proper inventory levels.
Education
Web Graphic Certification - Wed Design
Harford Community College
Bel Air, MD05.2008
High School Diploma -
Bel Air High School
Bel Air, MD05.2001
Skills
- Store operations
- Leadership and team building
- Effective leader
- Merchandising operations
- Problem-solving abilities
- Multitasking Abilities
- Operations Management
- Professionalism
Timeline
General Manager - Interim
Office Depot Inc
08.2007 - Current
Department Manager
Toys"R"Us
10.2002 - 08.2007
Web Graphic Certification - Wed Design
Harford Community College
High School Diploma -
Bel Air High School
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