Maria E. Fuenmayor
Winter Garden,FL
Summary
Enthusiastic bilingual administrative professional with over two years of customer service experience. Motivated and disciplined individual with proven success in sales, customer service, and client relationship management. Skilled communicator with the ability to engage effectively with diverse audiences, developed through roles in sales, child activities coordination, school organizations, and volunteer work. Quick learner, adept at problem-solving, time management, and adapting quickly to new challenges, with a strong commitment to delivering results and exceeding expectations.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Adidas Outlet
- Greeted customers and helped with product questions, selections, and purchases.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Owner Referral Coordinator
Westgate Resort
- Oversee market research to identify emerging trends, customer needs, and competitor strategies.
- Monitor brand consistency across marketing channels and materials.
- Managed and processed owner referrals using proprietary software and Excel to track leads, sales, and customer data.
- Trained and mentored staff, fostering a culture of excellence and continuous improvement within the team.
Patient Experience Coordinator
Aspen Dental
10.2025 - Current
- Managed over 50 inbound and outbound calls daily to deliver personalized guidance, process scheduling updates, and resolve billing concerns with accuracy and care
- Collaborated with healthcare teams to resolve patient concerns effectively and efficiently.
- Maintained confidentiality while managing sensitive information about patients'' medical history, treatment plans, and personal circumstances.
Recreation Attendant
The Grove Resort and Spa
02.2025 - 10.2025
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing inquiries.
- Contributed to efficient facility operations by performing routine maintenance tasks and equipment inspections.
- Monitored pool areas for safety compliance, preventing accidents through diligent observation and enforcement of rules.
Education
High School Diploma - Dental Hygiene Major
Valencia College
12.2025
High School - undefined
Horizon High School
01.2024
Skills
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- High-level Microsoft Excel
- Customer service
Websites
Certification
- CPR certification
- First aid certification
- Driver's license
LANGUAGES
English (Fluent)
Spanish (Fluent)
Additional information
Authorizied U.S. citizen to work for any employer
Timeline
Patient Experience Coordinator
Aspen Dental
10.2025 - Current
Recreation Attendant
The Grove Resort and Spa
02.2025 - 10.2025
High School - undefined
Horizon High School
Retail Sales Associate
Adidas Outlet
Owner Referral Coordinator
Westgate Resort
High School Diploma - Dental Hygiene Major
Valencia College