Maria Eisenhour
Palacios,Texas
Summary
Proactive Sales Associate with a proven track record at Avila Retail/Earth Spirit, enhancing customer satisfaction and increasing sales through expert customer service and problem-solving skills. Excelled in teamwork and collaboration, significantly boosting repeat business by building strong customer relationships and employing effective suggestive selling techniques.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Associate
Avila Retail/Earth Spirit
Albuquerque, NM
08.2004 - 09.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Special Education
University of New Mexico
Albuquerque, NMSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Certification
Top Sales for Company
Timeline
Sales Associate
Avila Retail/Earth Spirit
08.2004 - 09.2019
Special Education
University of New Mexico
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