MARIA EL ALAM
Smyrna,GA
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Volunteer
Caritas Lebanon Youth
11.2018 - 11.2023
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Strengthened partnerships between the organization and local businesses to enhance collaboration opportunities.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Coordinated volunteer training sessions to ensure consistent delivery of services across teams.
- Facilitated communication between volunteers and staff members through regular updates via newsletters or social media platforms.
- Maintained up-to-date knowledge of industry best practices by attending conferences and training sessions relevant to the organization''s mission.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Helped clients navigate social services system and access needed resources.
- Approached issues proactively to best meet current and future community needs.
- Maintained internal database of service workers, participants, activities and other relevant details.
Education
High School Diploma -
Official High School of Rmeich
South Lebanon, OH07.2023
Skills
- Event Setup
- Operations Support
- Telephone Etiquette
- Recordkeeping
- Volunteer Recruitment
- Relationship Building
- Team Collaboration
- Attention to Detail
- Teamwork and Collaboration
- Positive Attitude
- Public Speaking
- Professional Appearance
- Organized and Efficient
- Community Service
- Conflict resolution
- Interpersonal skills
- Adaptability and flexibility
- Training and development
- Problem-solving abilities
Languages
Arabic
Full Professional
English
Professional Working
French
Full Professional
Timeline
Volunteer
Caritas Lebanon Youth
11.2018 - 11.2023
High School Diploma -
Official High School of Rmeich
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