Maria Espinoza
Houston
Summary
I am a detailed – oriented, creative, hands on Property Manager, with experience in the Multifamily industry. I pride my-self with having the ability to resolve issues that might arise with integrity due to my knowledge. I also enjoy coaching others in need by sharing my knowledge and experience.
Overview
9
9
years of professional experience
Work History
Community Manager
TAM Residential
05.2022 - Current
- Transitioned property to a PFC property maintained property in compliance
- Oversee all financial performance of the property
- Provided narrative of all monthly budget variances +/- 10% per line item
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Produced reports about community activities to keep owners, directors and property managers informed.
Community Manager
HM Equity Management
11.2019 - 05.2022
- Reposition 384 units
- Processing invoices
- Monthly, weekly and daily expense reports
- Financial report, Monthly close outs
- Conduct market surveys
- Maintaining positive resident relations
- Coordinate background checks
- Coordinate company wellness programs, resident events
- Maintain personnel files and other documents needed
- Office supplies and maintenance inventory
- Employees payroll and sub contractors payroll
- Managed vendors for make ready
- Team building with leasing agents
- Daily group huddles with staff to plan day
- Train / oversee Maintenance and leasing staff
- Set goal and monthly expectation for staff
Assistant Manager
HM Equity Management
03.2018 - 10.2019
- Handled collections, post rents
- Filed evictions
- Collected all move out Billing
- Lease up
- Delivered 3 day notices
- Interface with residents to schedule renewals or move-outs
Leasing Agent
HM Equity Management
03.2014 - 03.2018
- M Equity Management –, Walked units make sure they were in compliance before and after leasing
- Greeting Visitors
- Assisting the assistant manager in day to day duties
- Resolving up to day to day issues with residence.
Education
Some College
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MacArthur High School
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Lone Star College
2013
Skills
- Proficient with
- Microsoft Word, Excel, PowerPoint and 35wpm
- Customer Service
- Marketing
- Administrative Support
- Employee Motivation and Guidance
Additional Information
References
- Michelle Elletson - Regional Manager 832-515-6435
- Beth Davis - Regional Manager 713-256-4622
- Chelsea Davis - Community Manager 832-290-3436
Timeline
Community Manager
TAM Residential
05.2022 - Current
Community Manager
HM Equity Management
11.2019 - 05.2022
Assistant Manager
HM Equity Management
03.2018 - 10.2019
Leasing Agent
HM Equity Management
03.2014 - 03.2018
Some College
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MacArthur High School
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Lone Star College