Maria Espinoza
Moorpark,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Server/Hostess
La Zapoteca
05.2023 - 11.2024
- Welcome customers and take their orders
- Managed table cleanliness, dish washing, and utensil preparation during downtime.
- Provide clear and accurate information.
- Served food and beverages promptly with focused attention to customer needs.
- Handled complimentary item requests through POS interface.
- Provided translations from English to Spanish as needed.
- Handled food preparation duties.
Shift Leader
Carls Jr
10.2023 - 03.2024
- Managed order processing through drive-thru and in-store
- Monitored and maintained freshness of items.
- Oversaw daily shift transitions.
- Regularly performed cleaning tasks.
- Provided coverage during staff absences.
- Covered shifts during holiday periods.
Shift Manager
Bobas Cuz
08.2020 - 05.2023
- Directed and organized weekly training efforts.
- Ensured smooth shift operations.
- Answered and helped customers needs
- Worked extended hours during peak times.
- Supervised at two stores.
- Enhanced overall service quality.
- Contributed during holidays.
- Increased team members' confidence levels.
- Worked multiple types of POC technologies.
Education
Associate Of Business Administration - Business Administration
Moorpark College
Moorpark, CAHigh school diploma -
Moorpark High School
Moorpark, CA06.2021
Skills
- Effective Time Management
- Clear Communication
- Cleanliness standards
- Food safety practices
- Five Years of Customer Support
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Shift Leader
Carls Jr
10.2023 - 03.2024
Server/Hostess
La Zapoteca
05.2023 - 11.2024
Shift Manager
Bobas Cuz
08.2020 - 05.2023
High school diploma -
Moorpark High School
Associate Of Business Administration - Business Administration
Moorpark College
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