Maria Estrada
DeLand,FL
Summary
Experienced Pharmacy Technician knowledgeable in many facets of pharmacy operations, eager to bring talent and expertise to Advent Health. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
8
8
years of professional experience
Work History
Esthetician
Hand And Stone
04.2023 - Current
- Provided skin care services such as facials and waxing to clients.
- Performed thorough consultations with each client to assess their needs and recommend appropriate treatments.
- Educated clients on proper skincare techniques for home use.
- Built positive client relationships and guided clients through treatments.
Registered Pharmacy Technician
BioPlus Specialty Pharmacy
12.2020 - 08.2022
- Participated in cross-functional initiatives to improve overall efficiency and effectiveness of the prior authorization process for all involved parties.
- Monitored pending cases closely, proactively following up on outstanding documentation needed for successful approval outcomes.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Pharmacy Technician
Florida Health Care
08.2018 - 02.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information
- Maintained drug inventory levels by ordering necessary medications and supplies
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
Registered Pharmacy Technician
Publix
04.2016 - 08.2018
- Maintain accuracy in assisting pharmacists to ensure that all prescriptions are processed, filled and dispensed safely and efficiently
- Verified and filled over 100 prescriptions per day in busy retail pharmacy setting.
- Greet customers upon arrival and provide assistance by explaining and clarifying prescriptions, answering simple queries, providing assistance in locating pharmacy items
Education
Esthetics -
Florida Dermal Institute
Longwood, FL08.2022
High School Diploma -
Deland High School
Deland, FL01.2015
Skills
- Organized
- Detail Oriented
- Customer service
- Bilingual (Spanish/English)
- Problem-Solving Skills
- Effective Communication
- Workflow Optimization
- Supporting pharmacy operations
Timeline
Esthetician
Hand And Stone
04.2023 - Current
Registered Pharmacy Technician
BioPlus Specialty Pharmacy
12.2020 - 08.2022
Pharmacy Technician
Florida Health Care
08.2018 - 02.2020
Registered Pharmacy Technician
Publix
04.2016 - 08.2018
Esthetics -
Florida Dermal Institute
High School Diploma -
Deland High School
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