Driven Bachelor of Social Work from the State of Maryland/Department of Social Services, adept in customer service and problem-solving. Demonstrated ability to enhance team productivity and communication, leading to a significant improvement in operational efficiency. Excels in multitasking and critical thinking, committed to continual professional development and achieving results through attention to detail and a positive attitude. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.