Maria Faulkner
Portland
Summary
Detail-oriented General Utility Worker with a strong focus on cleanliness, safety adherence, and customer service. Committed to maintaining organized workspaces and supporting team efficiency.
Overview
4
4
years of professional experience
Work History
General Utility Worker
Nike
Portland
10.2023 - Current
- Maintained cleanliness and organization in work areas to promote safety.
- Assisted in inventory management by tracking stock levels and reporting discrepancies.
- Collaborated with team members to unload shipments promptly and accurately.
- Followed safety protocols during operations to minimize workplace hazards.
- Conducted routine maintenance checks on equipment to ensure proper functionality.
- Supported training of new employees on operational procedures and safety practices.
- Swept, mopped, vacuumed and waxed wood, linoleum and carpeted floors.
- Ensured that all machinery was properly maintained and serviced regularly.
- Performed quality control to promote completeness and accuracy of work.
- Performed general maintenance tasks such as painting, cleaning, and minor repairs.
Housekeeper
Embassy Suites
Portland
07.2024 - 2026
- Maintained cleanliness and organization of guest rooms and common areas.
- Operated cleaning equipment such as vacuums, mops, and floor scrubbers safely.
- Conducted deep cleaning tasks as scheduled or requested by management.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
Oline food preparation and service
Qdoba
Portland
06.2022 - 10.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
Education
High School Diploma -
Las Letras
Costa Rica12-1993
Skills
- Equipment maintenance
- Inventory management
- Quality control
- Cleaning procedures
- Safety compliance
- Customer service
Timeline
Housekeeper
Embassy Suites
07.2024 - 2026
General Utility Worker
Nike
10.2023 - Current
Oline food preparation and service
Qdoba
06.2022 - 10.2023
High School Diploma -
Las Letras