Hi, I’m
Maria Felix Grajeda
Appleton,WI
Summary
Highly motivated and adaptable professional with experience in material handling, training, and customer service. Proven ability to quickly learn new systems, operate equipment efficiently and assist in training new employees. Skilled in communication, conflict resolution, and providing exceptional support in high-pressure environments. Demonstrates patience and clear communication while training others on complex systems and machinery. Adept at multitasking and maintaining a well-organized workspace to ensure smooth operations.
Overview
1
year of professional experience
Work History
Dixon Ticonderoga CompanyAppleton, WI
Material Handler Picker
12.2024 - 02.2025
Job overview
- Operated material handling lifts (pickers) throughout the factory to assemble pallets according to orders received from supervisors
- Quickly adapted to new responsibilities, including unloading trucks during critical times to maintain production efficiency
- Provided interpretation assistance for coworkers in explaining situations
- Provided hands-on training to new employees on the safe operation of lift equipment and familiarized them with factory systems, demonstrating patience and clear communication to ensure a smooth learning process
Burlington Coat Factory Department StoreAppleton, WI
Cashier/Sales Associate
11.2023 - 03.2024
Job overview
- Processed credit card, cash, and check payments, ensuring all transactions were accurate
- Resolved customer complaints professionally, according to company policy
- Assisted customers over the phone regarding store operations, product information, and order placement
- Organized promotional displays and arranged merchandise on counters or tables to promote sales
- Trained and mentored new cashiers to grow our team with skilled, efficient, and knowledgeable team members
- Maintained tidy, organized, and fully stocked checkout areas to ensure an appealing store appearance
Education
University of Wisconsin, Green BayGreen Bay, WI
Some College (No Degree) from Language Interpretation And Translation
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Bilingual communication
- Adaptability
- Attention to detail
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Material Handler Picker
Dixon Ticonderoga Company
12.2024 - 02.2025
Cashier/Sales Associate
Burlington Coat Factory Department Store
11.2023 - 03.2024
University of Wisconsin, Green Bay
Some College (No Degree) from Language Interpretation And Translation
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