Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MARIA PAULA FERRER

MARIA PAULA FERRER

Ruskin,Florida

Summary

  • Ability to work under pressure
  • Responsible and punctual
  • My main objective is to help companies achieve organizational success.

Overview

6
6
years of professional experience

Work History

Licensed Health Agent

American Income Life Insurance Company
Miami, FL
02.2024 - 05.2024
  • Provided professional advice to clients on health insurance options based on their individual needs.
  • Researched and analyzed policy information to ensure accuracy of coverage details for clients.
  • Responded promptly to customer inquiries regarding health plan coverage, benefits, and procedures via phone, email, or online chat.
  • Conducted outreach activities to educate members about available healthcare services and benefits.

Assistant Manager /Restaurant Server

GRAND HACIENDA MEXICAN CUISINE
TAMPA, FL
03.2022 - 04.2023
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Created reports on sales trends, inventory levels, and financial data.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Collaborated with management on developing strategic plans for achieving business goals.

LABORATORY SECRETARY

HOSPITAL IN VENEZUELA
MARCAIBO, VENEZUELA
11.2018 - 12.2019
  • Assisted with scheduling appointments for patients requiring lab tests or procedures.
  • Ordered supplies for the laboratory on a regular basis according to established protocols.
  • Provided administrative support to laboratory staff members as needed.
  • Answered telephones, directed calls to appropriate personnel, and responded to inquiries from patients, physicians and other healthcare professionals.
  • Prepared reports for the laboratory director summarizing daily activities.
  • Entered patient data into the laboratory information system accurately and completely.

Education

COURSE - ASSISTANT ACCOUNTANT

LOGROS
MARACAIBO / VENEZUELA
05-2018

COURSE - CABIN CREW

ALFA 552
MARACAIBO / VENEZUELA
11-2017

Some College (No Degree) - PUBLIC ACCOUNTING

URBE
MARACAIBO / VENEZUELA

Skills

  • Client Relationship Building
  • Networking abilities
  • Compliance Monitoring
  • Reviewing benefits
  • Networking strength
  • Teamwork and Collaboration
  • Problem-Solving

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Licensed Health Agent

American Income Life Insurance Company
02.2024 - 05.2024

Assistant Manager /Restaurant Server

GRAND HACIENDA MEXICAN CUISINE
03.2022 - 04.2023

LABORATORY SECRETARY

HOSPITAL IN VENEZUELA
11.2018 - 12.2019

COURSE - ASSISTANT ACCOUNTANT

LOGROS

COURSE - CABIN CREW

ALFA 552

Some College (No Degree) - PUBLIC ACCOUNTING

URBE

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MARIA PAULA FERRER