Maria Flanagan

• Led strategic planning and operations across 12 Boys & Girls Club locations, providing leadership and support to Corps Officers, Club Directors, and advisory board organizations to maximize youth impact.
• Developed and implemented organizational goals, allocating resources efficiently, and establishing policies and programs in alignment with the mission of The Salvation Army.
• Established strong relationships with community partners to increase club visibility and promote collaboration opportunities.
• Provided on-site and off-site technical assistance, ensuring compliance with Salvation Army policies and BGCA requirements for club membership and operations.
• Developed comprehensive budget plans for optimal resource allocation, maintaining financial stability and growth; worked with the Divisional Development Director to align fundraising initiatives.
• Championed and supported spiritual development programs, ensuring proper measurement systems for program outcomes and best practice implementation.
• Managed facility operations, data analysis, and grant compliance.
• Led child safety initiatives, conducting risk assessments, and implementing remediation plans in collaboration with local club leaders.
• Oversaw record-keeping and reporting, ensuring accuracy and timeliness of program data and compliance with organizational standards.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on our club members and their families.
• Conducted divisional youth events, including camps, sports tournaments, and award ceremonies, fostering youth development and engagement.

Key Achievements:
-Increased member retention and growth by 142% through targeted strategic planning and program development.
-Successfully launched 6 new Boys & Girls Club sites, ensuring compliance with BGCA and Salvation Army requirements.

• Improved office efficiency by implementing new filing systems, document management, and administrative processes.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Design multimedia presentations for events, improving engagement and communication.
• Manage vehicle acquisitions and metro card benefits, maintaining meticulous records. Oversee administrative functions, ensuring efficient workflow processes.
• Coordinate diverse activities, including event planning for programs, councils, camps, and conferences for over 60 locations across the PMC Division.
• Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company
• Supported executives in decision-making processes by conducting research and presenting findings in clear formats.

• Led daily staff meetings, enhancing team collaboration and morale.
• Coordinated schedules, ensuring seamless camp operations and high participant satisfaction for over 100 youth and 70 staff members each week.
• Managed activity logistics, fostering positive and engaging camp environment.
• Addressed program changes, effectively communicating updates to staff.
• Boosted camper enthusiasm through strategic morale-building initiatives.

• Guided a team of 70+ staff at Camp Walter Johnson, enhancing program delivery and staff development.
• Implemented strategic plans for 40+ clubs, fostering improved communication and cooperation.
• Developed Christian Education Programs, impacting 60 sites and numerous community centers.
• Organized divisional events, boosting engagement through competitions and tournaments.
• Championed professional development initiatives and facilitated trainings to elevating skills of directors and local leaders.

• Company Overview: Charlotte, NC
• Assisted Volunteer/Christmas Coordinator with over 2,500 family Christmas applications and Christmas toy distribution
• Assisted with all printing and updating of materials
• Answered phones/emails and oversaw client registration and client resolution during distribution
• Recorded donor information and took all requests for Angel/Silver Bell (children/seniors) adoption orders
• Input all information into CAPS program system and oversaw filling of over 5,000 Angel Tree/Silver Bell orders
• Checked in all returned angel bags into CAPS and maintain spreadsheet for final report
• Charlotte, NC