Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Florencia Ferazzi

Maria Florencia Ferazzi

North Miami Beach,FL

Summary

Effective at using basic repair abilities, safety knowledge and strong physicality to make positive impact on stock management in settings. Good organizational, multitasking, and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Stock Room Associate

Bloomingdale's
Miami, FL
02.2024 - Current
  • Organized merchandise and stockroom shelves to ensure a neat and orderly display.
  • Inspected incoming shipments of product for accuracy and quality, reporting any discrepancies or damages to supervisors immediately.
  • Processed returns, exchanges, and transfers in accordance with company policy.
  • Performed inventory cycle counts as needed to maintain accurate records of quantity on hand.
  • Monitored stock room supplies such as packaging materials, labels, tags. ensuring adequate levels were maintained at all times.
  • Unloaded trucks, checked in merchandise, stocked shelves with newly arrived items, and moved existing stock around as necessary.
  • Assisted customers with locating requested items within the store or stockroom area.
  • Maintained cleanliness of the stockroom by sweeping floors and wiping down shelving units regularly.
  • Operated equipment such as forklifts safely to move large quantities of product from one location to another.
  • Received purchase orders from vendors and prepared packing slips for outgoing shipments accordingly.
  • Utilized barcode scanners to record information regarding incoming and outgoing products accurately.
  • Verified shipment contents against invoices or other documents prior to stocking shelves or shipping out orders.
  • Provided assistance in loading customer purchases into their vehicles when requested.
  • Developed strong working relationships with vendors and store personnel to ensure smooth operations within the department.
  • Ensured that safety protocols were followed while handling products including wearing protective gear when necessary.
  • Collaborated with team members on various projects related to inventory control management and restocking processes.
  • Implemented strategies for efficient storage solutions based on space availability within the warehouse and stockroom environment.
  • Resolved customer complaints regarding product availability or quality promptly by providing satisfactory solutions.
  • Adhered to all company policies related to health and safety regulations when working in the stockroom area.
  • Identified areas where improvements could be made in order to increase efficiency during stocking processes.
  • Managed daily tasks such as labeling boxes, sorting orders according to priority level.
  • Used accurate and efficient storage procedures to shelve new merchandise and returned items.
  • Verified product numbers with scanners and manual tracking.
  • Communicated with customers to answer questions.
  • Replenished inventory with focus on addressing customer needs.
  • Performed daily inventory cycle counts and assisted with full audits.
  • Operated office equipment and technology, tracked stock inventory and reported accidents or damage.
  • Palletized products for shipping or transfer to sales floor.
  • Conducted regular inventory audits to maintain accuracy.
  • Kept stockroom clean and neat for maximum productivity.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Participated in store recovery to keep merchandise displays neat and organized.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Operated material handling equipment safely, such as pallet jacks and dollies.

Cashier

Carrot Express
Miami, FL
10.2023 - 12.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Server

Carrot Express
Miami, FL
06.2023 - 10.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Assistant Manager

Carrot Express
Miami, FL
12.2023 - 01.2024
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Ensured compliance with safety regulations and company policies.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Collaborated with management on developing strategic plans for achieving business goals.

Seller

Racing Miami
Miami, FL
05.2023 - 06.2023
  • Developed and maintained relationships with existing customers to ensure repeat business.
  • Conducted market research and analyzed customer feedback to identify new sales opportunities.
  • Responded promptly to customer inquiries, complaints, and requests for product information.
  • Demonstrated products features, capabilities, and benefits in order to secure sales.
  • Maintained detailed records of customer interactions and transactions.
  • Developed strategies to increase store traffic by utilizing marketing techniques such as email campaigns or social media advertising.

Assistant Manager

Instituto Alexander Fleming
Argenta, Buenos Aires
06.2013 - 04.2022
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Maintained up-to-date knowledge of company products and services.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Communicated regularly with customers to gain insights into their needs.
  • Established processes for monitoring customer satisfaction levels.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Created reports on sales trends, inventory levels, and financial data.
  • Supervised daily operations including scheduling shifts, assigning duties.

Education

Some College (No Degree) - Bachelor of Public Relations And Communications

Universidad De Palermo
Argentina

Skills

  • Warehouse Safety
  • Shipment Preparation
  • Heavy Lifting
  • Customer Service
  • Order Picking
  • Loading and unloading
  • Food Delivery
  • Table Setting
  • Order Management
  • Menu knowledge
  • Food Running
  • Quality Control
  • Banquet Coordination
  • Table setting arrangements
  • Dining customer service
  • Menu presentation
  • Food inspection
  • Employee Scheduling
  • Operations Management
  • Employee Performance Evaluations
  • Sales monitoring
  • Marketing knowledge
  • Business Development
  • Meeting facilitation
  • Project Management
  • Team motivation
  • Orientating and training
  • Business Administration
  • Microsoft Office expertise
  • Sales Strategies

Languages

English
Elementary
Spanish
Native/ Bilingual

Timeline

Stock Room Associate

Bloomingdale's
02.2024 - Current

Assistant Manager

Carrot Express
12.2023 - 01.2024

Cashier

Carrot Express
10.2023 - 12.2024

Server

Carrot Express
06.2023 - 10.2024

Seller

Racing Miami
05.2023 - 06.2023

Assistant Manager

Instituto Alexander Fleming
06.2013 - 04.2022

Some College (No Degree) - Bachelor of Public Relations And Communications

Universidad De Palermo

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Maria Florencia Ferazzi