Summary
Overview
Work History
Skills
Languages
Timeline
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Maria Flores

Francestown,CO

Summary

Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.

Overview

25
25
years of professional experience

Work History

Waitress

Los Volcanes
Parker, CO
01.2004 - Current
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Communicated daily specials to customers.
  • Bussed tables as needed during peak hours.
  • Prepared checks accurately and processed payments promptly.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Performed basic math calculations when computing bills for customers' meals.
  • Organized take-out orders efficiently according to customer requests.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Provided accurate change for cash transactions using a cash register system.
  • Developed positive relationships with regular customers through friendly conversation.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Waitress

Los Medinas
Franktown, CO
06.2001 - 12.2003
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Answered questions about menu items, ingredients, and pricing.
  • Bussed tables as needed during peak hours.
  • Prepared checks accurately and processed payments promptly.
  • Maintained a clean work station by restocking supplies, wiping down counters.

Cafeteria Worker

Ben Franklin Elementary School
Kirkland, WA
08.1999 - 05.2001
  • Assisted in the preparation of food items, such as sandwiches, salads, and desserts.
  • Cleaned and sanitized kitchen equipment, counters, and surfaces to maintain a safe working environment.
  • Served customers quickly and efficiently while maintaining high standards of customer service.
  • Maintained cleanliness of dining area by wiping tables, sweeping floors, and clearing dishes from tables.
  • Followed health and safety regulations when preparing meals or handling food products.
  • Prepared hot entrees according to recipes and instructions provided by supervisor.
  • Used proper portion sizes when serving meals to customers.

Skills

  • Safe Food Handling
  • Menu Recommendations
  • Guest Relations Management
  • Customer Service
  • Order Accuracy
  • Handling Complaints
  • High-volume dining
  • Serving expertise
  • Order Taking
  • Beverage Preparation
  • Greeting guests

Languages

English
Limited
Spanish
Native/ Bilingual

Timeline

Waitress

Los Volcanes
01.2004 - Current

Waitress

Los Medinas
06.2001 - 12.2003

Cafeteria Worker

Ben Franklin Elementary School
08.1999 - 05.2001

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Maria Flores