Maria Flores
Hayward,CA
Summary
Highly organized and detail-oriented Project Administrator with 10+ years of experience supporting high-volume projects in construction, housing, and public service environments. I am skilled in contract management, budget tracking, customer service, and document coordination. Proven ability to communicate effectively with residents, vendors, and internal teams while ensuring compliance and operational efficiency.
Overview
19
19
years of professional experience
Work History
Project Administrator
Axis Construction
02.2021 - Current
- Manage up to 500 Maintenance Division projects annually from inception to closeout, including billing and collections
- Process high-volume contracts and subcontract agreements, ensuring insurance and liability compliance
- Maintain program budgets, track costs, and analyze variances against contract projections
- Oversee procurement for project materials and equipment; coordinate purchase orders and supply logistics
- Prepare and manage project documents: notices, progress reports, man-hour logs, material requisitions, and invoices
- Provide direct communication with high-profile community management clients, delivering updates and schedules
- Develop and maintain detailed project tracking databases using Plangrid and Smartsheet
- Coordinate project calendars, meetings, and administrative support for the Maintenance Division
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Project Administrator (Temporary)
City of Alameda Housing Authority
01.2017 - 02.2020
- Coordinated resident engagement projects to promote community involvement and wellness
- Maintained comprehensive resident files throughout the housing application and placement process
- Facilitated unit inspections, acting as a liaison between residents, staff, and inspectors
- Provided high-level customer service, resolving resident inquiries and concerns promptly
- Distributed and explained housing program documentation to ensure resident understanding and compliance
- Managed Section 8 County Portability Program for participant transfers and compliance
Administrative/Design Assistant
AA Office Equipment
01.2014 - 01.2017
- Created and reviewed 2D and 3D interior space designs using 2020 Technologies (Worksheet/Giza)
- Coordinated with sales and operations to ensure project specs were accurately met
- Managed invoicing, purchase orders, shipping, and vendor communication
- Provided cross-functional support and served as customer service point of contact
Program Administrator (Temporary)
Housing Authority of the County of Alameda
01.2010 - 01.2013
- Delivered clerical and program support in a fast-paced housing environment
- Processed Section 8 porting packets for inter-county transfers
- Managed incoming documentation and operated multi-line phone systems
- Provided customer service and documentation guidance to participants
Eligibility Support Clerk (Temporary)
Alameda County Social Services
01.2006 - 01.2010
- Supported front-office operations with high-volume data entry and client communication
- Explained eligibility procedures to clients and provided form assistance
- Coordinated with social workers, clients, and internal departments for smooth service delivery
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Utilized office management software such as Calwin to record and track customer information.
Education
Associate of Arts - Social Sciences
College of Alameda
Alameda, CA02.2023
Skills
- Bilingual (Spanish)
- Project Lifecycle Management
- Contract & Budget Oversight
- Public Sector Program Support
- Resident & Client Relations
- Procurement & Invoicing
- Team Coordination & Communication
- Plangrid/Smartsheet
- MS Office/Excel
- Residential construction relations
- Scheduling and planning
- Project reporting
- Customer relations
- Excellent communication
- Safety and compliance
- Professionalism
Timeline
Project Administrator
Axis Construction
02.2021 - Current
Project Administrator (Temporary)
City of Alameda Housing Authority
01.2017 - 02.2020
Administrative/Design Assistant
AA Office Equipment
01.2014 - 01.2017
Program Administrator (Temporary)
Housing Authority of the County of Alameda
01.2010 - 01.2013
Eligibility Support Clerk (Temporary)
Alameda County Social Services
01.2006 - 01.2010
Associate of Arts - Social Sciences
College of Alameda
Similar Profiles
Mark ChewMark Chew
Craftsman / Construction Lead at Axis ConstructionCraftsman / Construction Lead at Axis Construction
Peter HughesPeter Hughes
Project Manager / Estimator / Sales / Supt at Axis ConstructionProject Manager / Estimator / Sales / Supt at Axis Construction
Liam HacquoilLiam Hacquoil
Construction Site Laborer at AXIS ConstructionConstruction Site Laborer at AXIS Construction