MARIA FLOYD
Baltimore,Maryland
Summary
Dynamic college graduate with a variety of management experiences and a strong commitment to excellence. Proven skills in teamwork and independent work, consistently promoting a positive and productive environment. Recognized for dedication and responsibility, ensuring successful outcomes in all tasks. Prepared to be a valuable asset to any organization.
Overview
38
38
years of professional experience
Work History
- Customer service and communication skills
- Detail-oriented
- Supervising and monitor
- Packaging
- Filing
- Product distributer
- Basic computer Microsoft Word and PowerPoint knowledge
- Can work in a high paced environment
- Ability to quickly learn from scratch
- Adjusting to new work environment.
- Easily gaining new skills – without difficulties
- Educating Coaching and Training techniques
- Stocking/Loading
- Stock inventory
- Pallet/Power Jacks
Newspaper Product Distributor
The Baltimore Sun
01.1998 - Current
- Reviews list of dealers, customers, or station drops for change in deliveries.
- Drives truck or automobile over prescribed route on city streets or rural roads.
- Delivers products to dealers or individual subscribers at their homes or place of business, or to bus, airline, or express station for shipment.
- Keeps records of deliveries made.
- Make distribute sales promotion material to customers with newspaper deliveries.
- Make designated according to publication delivered as Magazine-Delivery Driver.
- Listen to and resolve customers' complaints regarding products or services.
Mail Clerk
Blue Cross and Blue Shields Insurance Company
01.1996 - 01.1998
- Sort and disturbed mail throughout the department within the company
- Answer phones
- Stock shelves
- Make copies of important document
- Assist in processing medical claims
Key cashier
Rite Aid store
01.1993 - 01.1997
- Open and close store
- Balance cashiers registers
- Trained for employees
- Stock shelves
- Face products
- Balance the safe and make money drops at local banks
- Handle stock inventory
Customer service cashier
Caldor Department Store
01.1988 - 01.1990
- Greeting customers entering the store
- Handle returns and refunds
- Provided cashiers with rest breaks
- Balance cashiers registers at the end of their shifts
Education
Bachelor of Science Degree - Business Management, Management, Human Resources
Strayer University of Baltimore
10.2025
Associates Degree - Business Administration
Strayer University of Baltimore
01.2010
High school diploma - General studies
Lake Clifton Senior High
01.1984
Timeline
Newspaper Product Distributor
The Baltimore Sun
01.1998 - Current
Mail Clerk
Blue Cross and Blue Shields Insurance Company
01.1996 - 01.1998
Key cashier
Rite Aid store
01.1993 - 01.1997
Customer service cashier
Caldor Department Store
01.1988 - 01.1990
Bachelor of Science Degree - Business Management, Management, Human Resources
Strayer University of Baltimore
Associates Degree - Business Administration
Strayer University of Baltimore
High school diploma - General studies
Lake Clifton Senior High