Diana Garza
Georgetown,TX
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. Skilled Telephone Triage Nurse experienced in assessing needs, making clinical decisions based on protocols and communicating with primary care team. Excellence in promoting and restoring patients' health through nursing and health education processes and resources. Fosters relationships and coordinates with clinical healthcare professionals for continuity of care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Triage Nurse
Hospice In The Pines
Lufkin, TX
11.2023 - Current
- Utilized EHR systems effectively for documentation purposes in accordance with HIPAA regulations.
- Provided emotional support during difficult times while maintaining a professional demeanor at all times.
- Maintained up-to-date knowledge of current nursing practices and procedures through continuing education courses, workshops, in-services, seminars, conferences.
- Assessed patients' health condition and determined the level of care needed.
- Maintained accurate records of patient visits including assessments, treatments provided, test results received from labs and other departments, discharge instructions given.
- Instructed patients on self-care techniques, medications, diet plans, disease processes.
- Collaborated with physicians and other healthcare professionals to ensure quality patient care.
- Evaluated patient response to treatments and reported any adverse reactions promptly to attending physician.
- Participated in interdisciplinary team meetings when needed for optimal patient outcomes.
- Identified symptoms, gathered medical history, and documented patient information accurately.
- Educated staff members on triage protocols and best practices for managing acutely ill patients.
- Managed triage phone calls by providing appropriate advice or referring callers to their primary care provider or other specialists when necessary.
- Ensured compliance with all applicable laws, regulations, policies, guidelines and standards of practice related to triage nursing duties.
- Reviewed medical chart and requested appointments, prescriptions and consultations for urgent needs.
- Maintained confidentiality in matters related to patient, family and client facility staff.
- Communicated triage information to primary care team to discuss disposition.
- Cultivated professional conduct operating under triage nursing care guidelines.
- Answered incoming patient calls, gathering history and symptoms to determine scope of medical complaints.
- Analyzed discussed symptoms with established protocols to determine patient acuity.
- Educated patients relative to health care urgency and community resources available to meet needs.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
LVN
Hospice In The Pines
Lufkin , TX
04.2020 - 11.2023
- Collaborated with other healthcare providers including physicians, nurses and specialists in order to coordinate optimal patient care plans.
- Instructed patients on proper self-care techniques such as medication administration, nutrition management and disease prevention strategies.
- Monitored patient progress, reported changes to physician and provided education to families regarding medical conditions.
- Served as an advocate for individualized patient care by coordinating resources within facility limits while promoting cost effective solutions whenever possible.
- Documented all relevant information for each patient encounter in the electronic medical record system.
- Participated in interdisciplinary team meetings to discuss plan of care for individual patients.
- Administered injections, vaccinations and intravenous therapy as prescribed by the physician.
- Monitored patient vital signs, including temperature, blood pressure, pulse, and respiration.
- Provided direct patient care to a variety of patients with diverse needs.
- Provided emotional support to family members during difficult times.
- Communicated effectively with patients and their families about medical conditions and treatment plans.
- Ensured all supplies were adequately stocked at all times for efficient workflow.
Education
ADN -
Galen College of Nursing
Austin, TX10-2023
LVN -
Tyler County Hospital Vocational Nursing School
Woodville, TX12-2019
GED -
Arkansas State University - Beebe
Beebe, AR03-2012
Skills
- HIPAA Compliance
- Prescription Refills
- Emergency Response
- Discharge Planning
- Patient Management
- Vital signs
- Cardiac monitoring
- Patient Assessment
- Compassionate Care
- Treatment Planning
- Diabetes management
- Wound Care
- Direct Patient Care
- Documentation
- Care Coordination
- Infection Control
- Chronic Disease Management
- Patient Education
- Interpersonal Skills
- Time Management
Certification
- CPR
Languages
Spanish
Professional
Timeline
Triage Nurse
Hospice In The Pines
11.2023 - Current
LVN
Hospice In The Pines
04.2020 - 11.2023
ADN -
Galen College of Nursing
LVN -
Tyler County Hospital Vocational Nursing School
GED -
Arkansas State University - Beebe
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