Summary
Overview
Work History
Education
Skills
Certification
STANDUP FORKLIFT SITDOWN FORKLIFT,ELETRIC PALLKET JACK
Timeline
Generic

MARIA Fonseca-Perez

Scottsburg

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Dinning Room Attend

Culver Franchising System
08.2022 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Feeder Driver

Indy Parks And Recreation
05.2019 - 08.2019
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Served food and beverages promptly with focused attention to customer needs.
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.
  • Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
  • Followed all relevant traffic laws and safety regulations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Delivered goods and products to customer on time and in excellent condition.

PSA

IU Health University Hospital
06.2010 - 06.2014
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Emptied trashcans and transported waste to collection areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Delivered quality customer service to address urgent needs and cleaning requests.

Forklift Truck Operator

United Foodservice Sales
05.2004 - 08.2006
  • Organized and secured stored materials and parts in designated areas.
  • Loaded, transported and stacked materials.
  • Loaded transfer truck with front-end loader.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Picker & Packer

TARGET NWAREHOUSE
04.1993 - 07.1999
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Followed safety protocols and procedures to minimize workplace accidents.
  • Used RF scanners to track orders and verify accuracy.
  • Verified proper labeling and identification on all orders before shipment.
  • Sorted and organized items in designated areas for easy access.
  • Operated manual and electric pallet jacks to move merchandise.
  • Scanned and verified UPC codes for all products to aid in identification.

Education

High School Diploma -

Emmerich Manual High School
Indianapolis, IN
2011

Skills

  • Facilities Planning
  • Employee Performance Evaluations
  • Dining Room Management
  • Menu Pricing and Writing

Certification

  • Licensed FORLIFT - 1990 WHITE INDUSTRIES -
  • [Area of certification] Training - OSHA
  • [Area of certification], [Company Name] - [Timeframe]STANDUP FORKLIFT

STANDUP FORKLIFT SITDOWN FORKLIFT,ELETRIC PALLKET JACK

1.SITDOWN FORKLIFT WAS AT LAU'S INDUSTRIES I WOULD GRAB WITH FORKLIFT THE MATERAL TAKE IT TO PRESS OPERATORS AND IF THE MATERAL NEEDED DEGRESSED I WOULD TAKE IT TO DEGRESSER ROOM. ALSO UNLOAD TRUCKS 2.THE STANDUP FORKLIFT WAS FOR TARGET WAREHOUSE I WOULD GET THE MERCHANDISE TAKE IT TO THE PACKERS OPEN THE BOXS UP SO PACKERS CAN SCAN AND PACK TO THE STORES. 3.ELETRIC PALLET JACK WE USED TO PICK THE ORDERS FOR CUSTMORS ON PALLETS WHEN DONE WRAPP AND SIT IT BY THE SEMIS DOOR THAT IT IS ASSIGNED TO.

Timeline

Dinning Room Attend

Culver Franchising System
08.2022 - 07.2023

Feeder Driver

Indy Parks And Recreation
05.2019 - 08.2019

PSA

IU Health University Hospital
06.2010 - 06.2014

Forklift Truck Operator

United Foodservice Sales
05.2004 - 08.2006

Picker & Packer

TARGET NWAREHOUSE
04.1993 - 07.1999

High School Diploma -

Emmerich Manual High School

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MARIA Fonseca-Perez