Maria Francis

Prepared trial notebooks to ensure readiness for court proceedings.

• Assisted with legal argument preparation and drafting memoranda of law.
• Maintained client files in compliance with established protocols.
• Advised clients on procedural matters pertinent to case progress.
• Provided comprehensive administrative support, including phone management and appointment scheduling.
• Reviewed and organized legal documents, encompassing pleadings, motions, and briefs.

• Managed high call volumes while ensuring accurate data entry.
• Created daily reports on response times, call volumes, and relevant metrics.
• Developed strategies to enhance efficiency within dispatch department.
• Utilized computer systems for address location, arrival time calculation, and direction provision.
• Participated in team meetings to discuss procedural changes and process improvements.
• Coordinated scheduling for service technicians to optimize workflow.
• Communicated real-time job updates to ensure smooth operations.

• It refers to all the activities of picking and packing items from an order in different locations of the warehouse for organization and consolidation.

• Taught multiple online courses in informatics department using digital educational technology.
• Led faculty management, curriculum development, and instructional design initiatives.
• Mentored students to enhance academic performance and engagement.
• Analyzed data to inform instructional strategies and improve course outcomes.
• Coordinated socio-technological projects to promote interdisciplinary collaboration.
• Directed graduate program for five years, ensuring high standards of education.
• Facilitated professional development opportunities for faculty members.
• Implemented innovative teaching methods to foster student learning.