Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Maria Freire

Ashburn,VA

Summary

Dynamic Floral Department Manager at Harris Teeter with a proven track record in shrink minimization and team building. Enhanced customer satisfaction through innovative merchandising and effective promotional planning, resulting in increased sales revenue. Skilled in problem-solving and maintaining workplace safety, fostering a collaborative environment that drives team success.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Floral Department Manager

Harris Teeter
08.2021 - Current
  • Managed inventory levels, ensuring optimal stock availability while minimizing waste through efficient ordering and rotation practices.
  • Maintained a clean, well-organized workspace that facilitated efficient operations and contributed to an inviting atmosphere for customers.
  • Boosted employee morale by fostering a positive work environment with open communication channels between management and staff.
  • Developed strong relationships with vendors and negotiated favorable terms, resulting in better prices and improved product quality for customers.
  • Organized engaging workshops on flower arrangement techniques which educated customers about proper care of their purchases to ensure longevity at home.
  • Maintained strict adherence to health and safety guidelines throughout daily operations, ensuring a safe environment for both employees and customers.
  • Collaborated with event planners to provide stunning floral arrangements for weddings, corporate events, and other special occasions.
  • Enhanced customer satisfaction by creating visually appealing and innovative floral arrangements tailored to their preferences.
  • Established effective sales strategies that drove store traffic during key holiday seasons such as Valentine''s Day, Mother''s Day, and Christmas.
  • Increased sales revenue by implementing effective merchandising techniques and seasonal promotions within the floral department.
  • Ensured visual consistency across all displays within the department by adhering to company branding standards.
  • Conducted regular performance evaluations for staff members, offering constructive feedback and setting attainable goals for professional growth.

Scanning Coordinator

Harris Teeter
02.2018 - 08.2021
  • Demonstrated excellent problem-solving skills by addressing inventory or pricing issues promptly, ensuring minimal disruption to store operations.
  • Improved communication with store management by consistently providing accurate and timely reports on inventory discrepancies and pricing updates.
  • Collaborated with team members to maintain an organized, clean, and well-stocked store environment for optimal shopping experiences.
  • Enhanced inventory accuracy by diligently scanning and updating product information in the system.

Assistant Grocery Manager

Harris Teeter
05.2016 - 02.2018
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Performed key tasks to promote inviting grocery store appearance.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.

Pricing and Planogram Team Leader

Target
04.2009 - 02.2016
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.

Meat Department Team Leader

Target
03.2008 - 04.2009
  • Organized engaging team-building activities fostering camaraderie among staff enhancing overall job satisfaction morale.
  • Developed comprehensive employee training programs that focused on essential skills such as knife handling techniques and safe equipment usage.
  • Established a team-oriented work environment through effective communication, collaboration, and training initiatives.
  • Maintained strict adherence to food safety regulations and guidelines, ensuring the highest quality of meat products for consumers.
  • Reduced food waste by conducting regular inventory checks, rotating products, and managing proper storage techniques.

Planogram Team Leader

Target
08.2006 - 03.2008
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.

Education

Associate of Science - Electrical, Electronics And Communications Engineering

EPN
Quito, Ecuador
12-2002

Skills

  • Shrink minimization
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Multitasking Abilities
  • Organizational skills
  • Adaptability and flexibility
  • Decision-making
  • Team building
  • Task prioritization
  • Product knowledge
  • Quality control
  • Adaptability
  • Retail operations
  • Visual merchandising
  • Product inventories
  • Customer service
  • Workplace safety
  • Goal setting
  • Task delegation
  • Scheduling
  • Team supervision
  • Employee scheduling
  • Pricing strategy
  • Merchandise display
  • Product ordering
  • Promotional planning

Accomplishments

  • Supervised team of 8 staff members.
  • Achieved sales goal by completing online orders with accuracy and efficiency.
  • Achieved waste reduced through effectively by ordering and keep tracking LY sales and planning effectively seasonal product and promotions.

Certification

Food Safety Certified

Languages

Spanish
Native or Bilingual

Timeline

Floral Department Manager

Harris Teeter
08.2021 - Current

Scanning Coordinator

Harris Teeter
02.2018 - 08.2021

Assistant Grocery Manager

Harris Teeter
05.2016 - 02.2018

Pricing and Planogram Team Leader

Target
04.2009 - 02.2016

Meat Department Team Leader

Target
03.2008 - 04.2009

Planogram Team Leader

Target
08.2006 - 03.2008

Associate of Science - Electrical, Electronics And Communications Engineering

EPN

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