Maria Frezzotti

• Championed patient safety culture by reevaluating incident reports and applying necessary corrective actions.
• Enhanced operational efficiency for Stroke, Sepsis, and STEMI patients through data-driven processes.
• Reduced patient wait times by optimizing triage processes and patient flow management.
• Increased staff retention rates through targeted mentoring, coaching, and professional development initiatives.
• Facilitated open communication to promote transparency and accountability among team members.
• Managed budget and resources to ensure cost-effective delivery of emergency services.
• Oversaw recruitment of skilled professionals for the Emergency Services Team to enhance team capabilities.
• Conducted audits on narcotic compliance and monitored time and attendance for department staff.
• Trained other nurses on patient care and daily tasks, supporting growth, and professional development.
• Administered oral, IV and intra-muscular medications and monitored patient reactions.
• Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
• Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
• Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
• Coordinated discharge planning to ensure continuity of care post-hospitalization.
• Supervised daily operations of the emergency department team and workflow.
• Managed scheduling and staffing to ensure adequate coverage during shifts.

• Delivered exceptional care to individuals experiencing acute incidents and chronic conditions.
• Reduced patient wait times by efficiently triaging incoming cases and delegating tasks.
• Demonstrated strong clinical skills in assessing and treating diverse populations in a high-volume emergency department.
• Administered prescribed medications and treatments while providing compassionate care to all patients.
• Performed lifesaving interventions, including CPR, ACLS, PALS, and TNCC on patients of all ages.
• Assisted with emergency procedures for both critical and non-critical patients.
• Ensured safety and compliance while managing complex patient needs in a fast-paced environment.
• Collaborated effectively with medical staff to enhance patient outcomes during emergencies.

• Maintained high performance levels by swiftly adapting to facility-specific workflows.
• Established rapport with patients and families, ensuring exceptional pre- and post-surgery care.
• Collaborated with physicians to evaluate patients and determine suitable treatments for surgery.
• Audited surgical charts through meticulous review of lab results and documentation verification.
• Executed UCG testing, venipuncture, cardiac monitoring, peripheral IV placement, and preoperative tasks.

• Optimized staffing assignments to maintain appropriate nurse-to-patient ratios during peak times.
• Coordinated daily patient assignments based on competency levels, care acuity, and staffing availability.
• Conducted triage on incoming patients, assessing severity of injuries and illnesses.
• Resolved escalated incidents with patients and staff during night shifts using conflict resolution strategies.
• Managed monthly schedules and organized unit staff meetings for effective communication.
• Oversaw admissions, transfers, and discharges during night shifts, ensuring seamless departmental transitions.
• Established rapport with patients and families before and after surgery to enhance care experience.

• Achieved 98% compliance in nursing staff participation on Sepsis committee.
• Enhanced patient outcomes through evidence-based emergency care and nursing practices.
• Demonstrated strong clinical reasoning in patient assessments and interventions.
• Mentored new nurses in Nurse Residency Program, fostering a collaborative environment.
• Oversaw staffing levels and resource management as Charge Nurse, effectively resolving conflicts.
• Contributed to Magnet designation process as Magnet Coach, preparing department for assessment.
• Participated in Nurse Leader rounds to support patient experience initiatives.
• Presented at National Patient Management and Flow Conference in Las Vegas, NV (2017).

Assessed patient conditions and prioritized treatments based on urgency.

• Administered medications while monitoring reactions and side effects.
• Collaborated with healthcare team to create effective care plans.
• Responded swiftly to emergencies, ensuring safety and quality of care.
• Mentored junior nurses in emergency care best practices.
• Performed triage by assessing incoming patients' acuity levels.
• Managed intravenous lines, wound dressings, catheters, and medical devices.
• Ensured compliance with hospital policies, procedures, standards, and regulations.

• Coordinated patient care plans for fertility treatments and procedures.
• Educated patients on IVF processes, medication instructions, and associated risks.
• Managed scheduling for consultations, procedures, and follow-up appointments.
• Collaborated with physicians to enhance treatment protocols and patient outcomes.
• Assisted patients in navigating insurance options and financial resources.
• Maintained accurate medical records and patient information in electronic systems.
• Provided emotional support during treatment cycles and decision-making.
• Conducted initial assessments to determine eligibility for IVF treatments.

• Facilitated patient care at primary Stroke Center, STEMI Center, and specialized bariatric services.
• Maintained adherence to facility protocols, ensuring high-quality patient care standards.
• Trained and mentored new nurses in Nurse Residency Program, fostering a supportive work environment.
• Achieved 98%-100% compliance of nursing staff through participation in Stroke, STEMI, and Sepsis committee.
• Contributed to Emergency Department restructuring by assisting construction committee with design initiatives.
• Managed admissions, transfers, and discharges efficiently to ensure seamless departmental transitions.
• Represented South Miami Hospital as guest speaker at 'Patient Safety Symposium' during National Versant Client Conference (2011).