Maria F Torres Saez
Miramar,FL
Summary
Highly organized with good multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
3
3
years of professional experience
Work History
RBT
Evolving Minds Together
03.2024 - Current
- Reduced challenging behaviors through the implementation of positive reinforcement strategies.
- Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
- Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
- Supported families in understanding and applying behavioral strategies within the home environment.
- Promoted socialization and peer interaction with group activities and play-based learning.
Receptionist
Orchid Springs Animal Hospital
05.2022 - 03.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Answered phone promptly and directed incoming calls to correct offices
- Kept reception area clean and neat to give visitors positive first impression
- Handled cash transactions and maintained sales and payments records accurately
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines
- Operated multi-line telephone system to answer and direct high volume of calls
- Resolved customer problems and complaints
Education
High School Diploma -
Lake Region High School
Eagle Lake, FL05.2020
Skills
- Highly organized
- Multitasking
- Time management
- Customer service
- Problem solving
- Organization skills
- Telephone skills
- Verbal communication
- Written communication
- Data Entry
- Scheduling appointments
Languages
Spanish, English
Native or Bilingual
Timeline
RBT
Evolving Minds Together
03.2024 - Current
Receptionist
Orchid Springs Animal Hospital
05.2022 - 03.2023
High School Diploma -
Lake Region High School
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