Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Maria Fuentes Torres

Wimauma,FL

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Woodside Family Health Center
02.2022 - Current
  • Handled assignments independently with good judgement and critical thinking skills.
  • Scheduled office meetings and client appointments for staff teams.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected copay payments, processed transactions and updated relevant records.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Scheduled, coordinated and confirmed appointments and meetings.

Trainer

Sweetgreen
09.2020 - 01.2022
  • Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.

Costumer Service

Atlantic Travel
03.2019 - 05.2020
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Processed refunds and exchanges in accordance with company policy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Education

Associate of Science - Psychology

Queensborough Community College of The City University of New York
Oakland Gardens, NY
06.2023

Skills

  • Scheduling appointments
  • Skilled in ECW clinical program
  • Microsoft Office
  • Confidentiality handling
  • Telephone Etiquette
  • Patient Eligibility Requirements
  • Medical Recordkeeping
  • Insurance Verification
  • Workflow Optimization
  • Reminder calls
  • Medical Terminology

Certification

  • PT - Phlebotomy Technician

Austin Medical Assistant Training

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Front Desk Receptionist

Woodside Family Health Center
02.2022 - Current

Trainer

Sweetgreen
09.2020 - 01.2022

Costumer Service

Atlantic Travel
03.2019 - 05.2020

Associate of Science - Psychology

Queensborough Community College of The City University of New York

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Maria Fuentes Torres