Maria Gamboa
Fayetteville,AR
Summary
Experienced Business Manager and Professional Productivity Organizer, with 20+ years of proven track. Proficient in all aspects of business management, coaching, strategic planning, and tax process. Leading teams to raise revenue and cut costs Involved in customer relations, management, contract negotiation, and new business opportunities mentoring and development. Quick learner who enjoys gaining new business knowledge with excellent communication skills, committed, and solid professional and personal ethics. I am passionate about what I do to get back not only your investment but also get good results by making your clients and their well-being a priority.
Overview
17
17
years of professional experience
1
1
Certification
Work History
BUSINESS AND TAX MANAGER
AMIGOS TAX AND FINANCIAL SERVICES LLC
Northwest Arkansas
2020.01 - Current
- Business and Tax manager with progressive experience in public accounting tax
- Skilled in preparing individual, business, benefit refund, real state, and exempt organization tax returns
- Excellent interpersonal, oral, and written communication skills; detail-oriented and able to multi-task effectively
- Lead office process and client management as a consulting, manager, and tax Professional, Train staff and evaluate their work
- Develop internal processes, formats, speeches, and build new and existing client relationships, and demonstrate knowledge of multiple clients, budgets, and production goals
- Personalize customer service from step one
- Deploying client engagement strategies bringing a 70% increase in fidelity and carrying new customers by referrals in a 12%
- Mentoring staff to pursue continued education and training
- Develop internal memoranda, written correspondence, private letter rulings, and other documents for IRS and Treasury submission
- Successfully expanded the service offerings to include tax resolution as a profitable service catering to both English and Spanish-speaking customers.
MARKETING AND COMMUNICATIONS MANAGER
LANGDONS LANGUAGE INSTITUTE
Trinidad & Tobago
2013.10 - 2019.12
- Dynamic marketing strategies that drive brand awareness and sales
- Proven track record in leading successful campaigns, managing cross-functional teams, and enhancing communication across all levels of an organization
- Manage corporate brand management, strategic planning, and digital marketing
- Pre-sales management & Social media strategy
- Identified opportunities and collaborated with the sales team to boost customer engagement by 40%
- Oversaw the production of marketing materials, including brochures, press releases, and digital content, ensuring brand consistency.
CONTRACT SUPERVISOR
ARVE CONSTRUCTIONS
Monagas – Venezuela
2009.03 - 2011.06
- Dedicated contract manager, contract negotiation, vendor relations, and project management
- Skilled in ensuring contracts are legally sound, fair, and enforceable
- Spearheaded contract performance and resolved disputes, Ensuring compliance with company policies
- Managed contract lifecycle, from initiation to execution
- Achieved significant reduction in project completion time by consistently exceeding negotiation targets, fostering strong enterprise-client relationships, and delivering superior customer satisfaction.
PROCUREMENT MANAGER
INCENTER CONSULTING & CONSULTING SERVICE
Maturin-Venezuela
2007.01 - 2008.05
- Oversaw the logistics division and purchase team
- Implementing effective provider management and client negotiation with providers of diverse projects including restructuring inventory processes
- Improved business communication and job description across departments, resulting in a 9% increase in overall performance.
Education
BACHELOR OF EDUCATION - Business and Management
Caribbean International University
01.2015
Administration Degree -
IUTIRLA
Skills
- Business Management
- Process Improvement
- Business Consulting
- Conflict Resolution
- Facilitation | Training
- Collaboration
- Strategic Communication
- Adaptability
- Assessment Skills
- Active Listening
- Compassion
- IEP Software
- Utax and crosslink software
- Square program
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- CRM | Zoho email
Certification
Annual Filling Season Program (Latino Taxpro institute. Salinas. CA)
Activities
- Member | National Association of Tax Professional (NATP) | (2022)
- Member | American association of notaries | (2022)
- Member | American Society of Tax Solver (ASTPS) | (2022)
- Member | Directory of Federal Tax Return Preparers with Credentials | (2022)
Languages
Fluent in English and Spanish, enabling effective communication with a bilingual workforce.
Timeline
BUSINESS AND TAX MANAGER
AMIGOS TAX AND FINANCIAL SERVICES LLC
2020.01 - Current
MARKETING AND COMMUNICATIONS MANAGER
LANGDONS LANGUAGE INSTITUTE
2013.10 - 2019.12
CONTRACT SUPERVISOR
ARVE CONSTRUCTIONS
2009.03 - 2011.06
PROCUREMENT MANAGER
INCENTER CONSULTING & CONSULTING SERVICE
2007.01 - 2008.05
BACHELOR OF EDUCATION - Business and Management
Caribbean International University
Administration Degree -
IUTIRLA
Annual Filling Season Program (Latino Taxpro institute. Salinas. CA)
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