MARIA GARCIA
Flushing,USA
Summary
A highly motivated, empathetic and competitive Customer Service Representative with excellent communication and experienced in managing daily store operations, leading high-performing teams, driving sales growth, and ensuring exceptional customer service willingness to learn and adapt to evolving business needs. Passionate about fostering positive relationships with customers and colleagues to create a collaborative and successful work environment.
Overview
2026
2026
years of professional experience
Work History
Retail Store Sales Manager
SLAMDUNK FOOTWEAR
2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed cash control, and store opening and closing procedures.
- Supervise, train, and motivate store staff to meet sales goals and deliver excellent service
- Prepare and manage store schedules
- Coordinate in-store promotions and seasonal campaigns
- Prepare Sales Strategy
- Managed Inventory & Stock Control Every week
- Managed Visual Merchandising & Store Presentation
Sales Associate
Robert USA FOOTWEAR
2019 - 2021
- Daily sales
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Operate the cash register and process transactions accurately
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and in accordance with store policy.
Cashier
NUEVA VIDA PHARMACY
2018 - 2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Answer calls and assist the customer with their requires
- Inventory & Stock Control.
- Assist pharmacists in preparing and dispensing prescription medications.
- Deliver the medicine to the hospital
Packing, Shipping, and Receiving
Banzai Living
2016 - 2018
- Pack items securely and accurately according to company and customer specifications
- Label packages correctly with shipping and tracking information
- Prepare shipments using carriers (UPS, FedEx)
- Inventory Manage
- Prepare Orders to the different stores of the company.
- Invoice using POS
Education
Bachelor of science - Commerce and administration
ANAI
Engineering - International trade and finance
Universidad Católica De Santiago De Guayaquil
Skills
- Leadership
- Customer Service
- Inventory Management
- Organizational Skills
- Sales Strategy
- Staff Training
- Daily reporting
- Multitasking Abilities
- Team leadership
Languages
Spanish
English
Timeline
Retail Store Sales Manager
SLAMDUNK FOOTWEAR
2021 - Current
Sales Associate
Robert USA FOOTWEAR
2019 - 2021
Cashier
NUEVA VIDA PHARMACY
2018 - 2019
Packing, Shipping, and Receiving
Banzai Living
2016 - 2018
Bachelor of science - Commerce and administration
ANAI
Engineering - International trade and finance
Universidad Católica De Santiago De Guayaquil
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